Fusion Risk Management, Inc.

Fusion Framework System

Composite Score

6.9 /10

CX Score

6.5 /10

32 Reviews Write a Review

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What is Fusion Framework System?

The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.

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Awards & Recognition

Fusion Framework System won the following awards in the Business Continuity Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

0 Top Rated Capabilities

1 Top Rated Features

2021

Fusion Framework System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fusion Framework System.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

83 Plan to Renew

4
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fusion Framework System?

5% Negative

19% Neutral

76% Positive

Pros

Performance Enhancing
Helps Innovate
Continually Improving Product
Unique Features

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 77

Import from MS Office

Business Impact Analysis (BIA)

Contact List

GRC Integration

Role-Based Access

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Data Encryption

Dependency Mapping

Vendor Capability Ratings

Average 78

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Fusion Framework System Reviews

Role: Industry Specific Role
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Very customizable - to a fault

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Cons

Less Effective Service
Under Delivered
Less Transparent

Cade O.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

A rich-featured platform

Likeliness to Recommend

10 /10

What differentiates Fusion Framework System from other similar products?

Because it is very adaptable and customizable, based on our risk models, we have incredibly particular criteria, and this platform enables us to satisfy every one of them. This is the best business continuity software system I have ever used, and I have used many of them. The system is simple to configure based on internal workflows.

What is your favorite aspect of this product?

They gave me what I requested. Of course, every client would like this approach. The incident management object is one of my favorites. Thanks to the flexibility and analytics, we can collect statistics about our activity and drill down as much as we want. Using the custom report generator, reports may be generated for any field. Records can look up to one another, enhancing visibility for crucial processes from a business, system, or vendor perspective.

What do you dislike most about this product?

I wish Fusion were more customer-centric because support is scarce and rigid. A learning curve is necessary. Users may need clarification on permissions and security because settings can be made at the field level, in permission groups, or profiles. Difficulty in navigation and use. It would be challenging to allow infrequent users to use this programmer to update plans and documents because it is not.

What recommendations would you give to someone considering this product?

Questions are answered promptly by the customer service team, and system changes are frequently made to strengthen and improve them. Dashboards that show enterprise-wide status updates. Its database allows us to link data from BC to DR, perform reports, and is user-friendly for internal clients and customers. Fusion has outstanding functionality that is diverse. very flexible

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

A great product, easy to use and powerful data

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Fusion Framework System​

What is Fusion Framework System​?

Company Details

Need Assistance?

Awards & Recognition

Fusion Framework System​ Ratings

82 Likeliness to Recommend

2 Since last award

83 Plan to Renew

4 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+64 Net Emotional Footprint

How much do users love Fusion Framework System​?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Contact List Facilitate collecting and maintaining contact lists e.g. via integration with HR systems or Active Directory.

GRC Integration Seamlessly share data between the BCM tool and a Governace, Risk, and Compliance (GRC) product.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Mobile App Capability Review, update, and execute plans via a mobile app.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Fusion Framework System​ Reviews

Very customizable - to a fault

Likeliness to Recommend

Pros

Cons

Cade O.

A rich-featured platform

Likeliness to Recommend

Pros

A great product, easy to use and powerful data

Likeliness to Recommend

Pros

Most Popular Fusion Framework System​ Comparisons

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Fusion Framework System

What is Fusion Framework System?

Fusion Framework System Ratings

2
Since last award

4
Since last award

How much do users love Fusion Framework System?

Feature Ratings

Import from MS Office

Business Impact Analysis (BIA)

Contact List

GRC Integration

Role-Based Access

Risk Assessment Management

Incident Response Planning

Mobile App Capability

Vendor Security Compliance

Data Encryption

Dependency Mapping

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Vendor Support

Product Strategy and Rate of Improvement

Fusion Framework System Reviews

Most Popular Fusion Framework System Comparisons