What is Freehand?
Unlock your team's full potential – ideate, plan, execute, and track projects with Freehand
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freehand?
Pros
- Trustworthy
- Helps Innovate
- Caring
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Screen Sharing
Annotation
Role-Based Access
Record, Save, and Export Canvases
Sticky Notes
Infinite Canvas
Multimedia Content
Integration with Meeting Solutions
Surveys and Polling
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
Freehand Reviews
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2021
Just use Figma and Figjam instead.
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Transparent
- Friendly Negotiation
Cons
- Commodity Features
- Leverages Incumbent Status
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