Fortra's Automate Logo
Fortra's Automate Logo
Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

82

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Ernie N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent, our team would perform well without it

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Ease of use

What is your favorite aspect of this product?

Intuitive, no training required

What do you dislike most about this product?

Does not apply

What recommendations would you give to someone considering this product?

Pick one manual and repeatable operation that drains your human resources (ex: entering data from a source document (Excel workbook) into your application), download a trial version of Automate, and start to develop a task to perform that work. The ease of use and versatility of the tool will be evident quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeffrey T.

  • Role: C-Level
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Pays for itself after short time

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Desktop version price and portability

What is your favorite aspect of this product?

Easy to get up and running.

What do you dislike most about this product?

Some of the times it can be buggy with website automation

What recommendations would you give to someone considering this product?

Talk to sales and support before purchase to help set up one automation.

Pros

  • Trustworthy
  • Helps Innovate
  • Performance Enhancing
  • Efficient Service

Ethan H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Phenomenal software.

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Automate provides numerous abilities and have been used as both a code/no-code platform. The ability to drag-and-drop steps to build tasks makes the software accessible even to those with limited coding experience. While some knowledge of programming concepts is helpful, creating tasks is extremely intuitive.

What is your favorite aspect of this product?

The no-code ability. Having the option to build automation without the need for an individual with specialized programming knowledge provides incredible flexibility.

What do you dislike most about this product?

Some of the logging/monitoring capabilities need to be enabled by hand or take some time to load. Looking through logs to determine the cause of an unhandled task failure can be challenging at times.

What recommendations would you give to someone considering this product?

Automate can handle nearly any repetitive task you throw at it, which can allow individuals to spend time on tasks that can't otherwise be automated. Personally I have saved hours each month by using Automate to complete the more mundane tasks. This also all but eliminates the possibility of user error, which is a huge plus with automation of any kind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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