What is Fortra's Automate?
Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fortra's Automate?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Role-Based Access
Unsupervised Launch
Distributed Work
Central Deployment
Concurrent Work
Real-Time Debugging
Optical Character Recognition
User Libraries
Action Logging
Exception Handling
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Vendor Support
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Automate Recorder
new task
task builder
calendar
reports
workflow designer
Automated Loan Processing
Automate User Provisioning
Automate Overview
Carter Bank & Trust Achieves High ROI with Automate
Fortra's Automate Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Sep 2021
Easy to use, documentation/training are unmatched.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Sep 2021
Works well for our internal IT automations.
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Timothy L.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Sep 2021
Swiss army knife that we utilize daily
Likeliness to Recommend
What differentiates Fortra's Automate from other similar products?
Comprehensive features and functionality that are constantly being improved upon.Their technical support and customer service is the gold standard by which I judge other software vendors. No one comes close to these guys. When I contact them for assistance they always come through with a solution. Never disappointed and always delighted.
What is your favorite aspect of this product?
It's wide array of functions. From server reboots to Sharepoint automation to alerts to automated report scheduling and running, there is virtually nothing that this product can not do. If you can imagine something Automate can help you make it a reality. It's the glue between all of our systems.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
HelpSystems has been around a long time. I started with them on the IBM AS/400 and now moved to the Windows platform. No one sticks around and is successful in this industry like they have been. It's a testament to the product offerings which are constantly growing, their management/ownership and the retention of their employees through the years. A solid and stable company that provides great service and utility. They want your organization to succeed by using their products and will assist you in making it happen.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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