Fortra's Automate Logo
Fortra's Automate Logo
Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Rodney S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Expensive, but easy to use and good ROI

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Rapid, robotic process automation with lots of useful functionality and easy-to-use drag-and-drop GUI.

What is your favorite aspect of this product?

It's easy to use, has lots of practical functionality to quickly create jobs to handle day-to-day mundane tasks. I like to use it to control other programs and website screenscraping to download data. Also, it's great for file drops and processing.

What do you dislike most about this product?

It's expensive. Maintenance and support annual upgrades are expensive too.

What recommendations would you give to someone considering this product?

Try it out. See if it will meet your needs and is worth the price to pay vs. if able to develop custom or via other means and compare value. Wish there were options to buy a basic package and then pay per add-on service as needed. We probably don't use 70% of the functionality in the product. Also if there was an option of pay per service to cut down on cost for annual maintenance would be nice too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Larry C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

They keep adding product features and enhancing a

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Has cut down on labor costs of repetitive tasks and save us time and money

What is your favorite aspect of this product?

you will get alerts when functions fail so you can stay on top of tasks

What do you dislike most about this product?

so far it has meet all are needs

What recommendations would you give to someone considering this product?

they need to try it out and see the time and labor you save

Pros

  • Enables Productivity
  • Saves Time
  • Acts with Integrity
  • Helps Innovate

Maria T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

An understandable robotic assistance system

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

What I have noticed with this tool is that it does not require being an expert to configure it, the tool is easy to implement because it is quite simple compared to others and the benefits of implementing it are noticeable almost from the first moment, it is safe and has reports details if required

What is your favorite aspect of this product?

The robots of this tool understand the user interface helping the actions to be more precise and to be carried out in less time, in addition, as it performs the so-called repetitive tasks, it provides more time to dedicate to other activities without neglecting the others, it is safe above all because works directly with professional data

What do you dislike most about this product?

I have had no problems and I consider it to be quite functional

What recommendations would you give to someone considering this product?

My recommendation goes to those new users in this type of system, because it does not require extensive or extremely complicated programming, it could be said that it is one of the simplest of its kind.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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