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Fortra's Automate Logo
Fortra

Fortra's Automate

8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

83

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

82

Vendor Support

81

Ease of Data Integration

81

Quality of Features

81

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Katherine L.

  • Role: Information Technology
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Automate helps work more productive and efficient!

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Automate gives option to customer the auto needs. It can also provides auto web scraper. Easy to use!

What is your favorite aspect of this product?

Makes job automatic and built in the customized scripts!

What do you dislike most about this product?

For web scrapping, it is not very stable

What recommendations would you give to someone considering this product?

If you need automatic job be doing without watching it, go for Automate!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Charges for Enhancements

Nancy S.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Cost effective while being easy to implement.

Likeliness to Recommend

7 /10

What differentiates Fortra's Automate from other similar products?

Ease of use. Cost. And low entry point for usability with multiple platforms.

What is your favorite aspect of this product?

FTP file transfers, with layers of security are managed well.

What do you dislike most about this product?

The lack of engagement in end user or super-user forums. It would be great if the knowledge base(s) were more indepth or broader.

What recommendations would you give to someone considering this product?

Suggest you work with HelpSystems to capitalize on your investment and for full benefits. While right-sized, there are more benefits than what you see on the surface.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Transparent

Cons

  • Less Efficient Service
  • Commodity Features

Troy V.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Best RPA on the market

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

More automation features

What is your favorite aspect of this product?

Ease of unlocking a workstation as a specific user

What do you dislike most about this product?

Debugger is wonky

What recommendations would you give to someone considering this product?

The best all around RPA out thete

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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