Fortra's Automate Logo
Fortra's Automate Logo
Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Gordon H.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Eliminates manual work on job starts and emails

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

We have used a version of Automate for over 20 years, so not sure what other similar products may offer.

What is your favorite aspect of this product?

Automated job processing on a timer.

What do you dislike most about this product?

Training could be more intuitive.

What recommendations would you give to someone considering this product?

Make sure it will handle the scripting that you need done, and that you understand the training (or lack thereof).

Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2022

Easy to accomplish simple RPAs

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Cons

  • Commodity Features
  • Under Delivered
  • Charges for Enhancements

Steve H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

One of the easiest to use RPA products available

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Automate is easy to use and intuitive.

What is your favorite aspect of this product?

Automate's ease of use means that you can start seeing the value of your investment immediately. Basic operations do not require a lot of training yet it is capable of more advanced operations as well.

What do you dislike most about this product?

I would like to see a web job status page for the desktop version of Automate. Also, FTP over SSH needs to be fixed.

What recommendations would you give to someone considering this product?

Download the evaluation and give the product a try. If you're not into writing code, then Automate may be the product for you.

Pros

  • Enables Productivity
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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