What is Fortra's Automate?
Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Fortra's Automate?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code-Free Programming
Role-Based Access
Unsupervised Launch
Distributed Work
Central Deployment
Concurrent Work
Real-Time Debugging
Optical Character Recognition
User Libraries
Action Logging
Exception Handling
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Vendor Support
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Automate Recorder
new task
task builder
calendar
reports
workflow designer
Automated Loan Processing
Automate User Provisioning
Automate Overview
Carter Bank & Trust Achieves High ROI with Automate
Fortra's Automate Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great product. HelpSystems continues to add value
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Respectful
Please tell us why you think this review should be flagged.
Christine L.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Very efficient options, so many ways to do things!
Likeliness to Recommend
What differentiates Fortra's Automate from other similar products?
There is so much functionality. Debug problems by stepping through the task, and setup the process to create a log report. If you take the time to set it up, you can easily determine the bugs and solutions. Otherwise, you can also let the software take care of reporting on the problems via email. You can also create functions rather that having a long process of repeated code. There are 3 different levels of variables (global vs. private) that you can use and create depending on where you need to reference them in your process. You can also create a single task to be used in repeat processes - save time and effort - just plug it in.
What is your favorite aspect of this product?
I really appreciate reusability. Having some common tasks built and debugged, so I can plug them into a new process and know they will most likely run successfully saves me so much time! I also really like the flexibility to create my own process log, and my own error emails, so I can debug problems easily and quickly, sometimes without even having to open Automate as the info I need is in an email and my attached log.
What do you dislike most about this product?
I really would like to be able to create my own functions once in a place where I can reference them in all my tasks. This way any changes I do to my functions would be done in only one place, and take effect everywhere. Also, this would allow multiple users to create and share functions.
What recommendations would you give to someone considering this product?
Someone using this product should have programming experience to get the most of it. Also, the best-practices tutorial video that is available from Automate is hugely helpful! Definately recommend!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tim K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2022
Saves time on repetitive daily tasks
Likeliness to Recommend
What differentiates Fortra's Automate from other similar products?
I've never used anything else so I don't know
What is your favorite aspect of this product?
Set it and forget it
What do you dislike most about this product?
If the server gets logged off, some things won't run
What recommendations would you give to someone considering this product?
Buy it, it's a useful product
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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