Fortra's Automate Logo
Fortra's Automate Logo
Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Fortra's Automate Reviews

Hagaria B.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best Robotic Process Automation Software

Likeliness to Recommend

8 /10

What differentiates Fortra's Automate from other similar products?

When it comes to boosting business productivity, Fortra's Automate offers best features and makes automation easy

What is your favorite aspect of this product?

I like that Fortra's Automate transforms all business IT process It comes with amazing automaton capabilities It enhances business productivity

What do you dislike most about this product?

I haven't had any bad encounters with Fortra's Automate

What recommendations would you give to someone considering this product?

I recommend Fortra's Automate because it is the best and makes IT process automation easy

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Claudia M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Trustworthy automation program currently in use

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

With Automate, connecting securely via FTP to other systems is really simple. We have utilized passwords, SSL connections, and PGP encryption of files; everything functions as intended and is simple to set up.

What is your favorite aspect of this product?

It is easy to understand and utilize. I rapidly learned how to build workflows and use the automation platform. It provides a wide range of activities, and it is simple to locate what we require to construct automation. HelpSystems provides excellent support and training, and they keep adding new integrations to aid with processes and bot development.

What do you dislike most about this product?

It is still not simple; we must backup, uninstall, and reinstall, and occasionally the Agent won't connect, in which case we must reinstall the Agent module. The upgrading issue ought to be resolved. Another issue is that the forms need to be improved before they can be integrated into the user experience.

What recommendations would you give to someone considering this product?

I strongly advise getting one of the training bundles from HelpSystems. You can buy a block of time designated just for private instruction with a licensed HelpSystems Automate specialist. The training time we invested in has proven to be tremendously beneficial and has enabled us to successfully roll out Automate RPA.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lindsay M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Automation Solutions for Businesses

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

We also require our Windows OS to have access to database information, frequently in the form of reports. It is highly beneficial to use Automate to connect to the database, perform the query, and collect the data. It is the most useful instrument for us and does dependable work.

What is your favorite aspect of this product?

The very easiest automatic process software on the market, creatine makes it simple to automate everything from email lists to challenging project procedures. The support staff is outstanding, welcoming, and takes responsibility for any problems we may encounter. It takes hardly any time at all to respond. This tool's features and quick working style make it my favorite.

What do you dislike most about this product?

It can be challenging to learn from the manual alone and to get used to the syntax. A wide range of topics is covered by online resources. They only begin to scrape the surface of what is actually feasible. A few extra instructions on how to use the system in line with the designers' intentions could help.

What recommendations would you give to someone considering this product?

Demonstrating the product is essential, just like when buying any other product for yourself or your business. Before you buy Automate, I strongly advise downloading the demo version and giving it a try. By doing this, you can be confident that Automate will satisfy all of your needs and that you'll feel at ease using it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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