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Fortra's Automate Logo
Fortra

Fortra's Automate

8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

3% Negative
11% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 82

Code-Free Programming

87

Unsupervised Launch

86

Role-Based Access

84

Central Deployment

84

Distributed Work

83

Concurrent Work

83

Real-Time Debugging

81

Optical Character Recognition

80

Action Logging

79

User Libraries

79

Exception Handling

76

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

83

Vendor Support

82

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Fortra's Automate Reviews

Mark C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Lives up to its name: Automate!

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Not sure - this is the on,y one we've used

What is your favorite aspect of this product?

The depth of capabilities

What do you dislike most about this product?

Parts of UI are a little arcane

What recommendations would you give to someone considering this product?

Determine your value proposition in terms of long term time savings.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Caring
  • Respectful

Cons

  • Vendor Friendly Policies

Tom B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

it is a fantastic product for Automation

Likeliness to Recommend

8 /10

What differentiates Fortra's Automate from other similar products?

the extensive range of processes it is capable of automating in different environments.

What is your favorite aspect of this product?

the low level of programing knowledge neccessary.

What do you dislike most about this product?

The Upgrade process process sucks. in 9 years i have never managed to successfully upgrade to the next major version without opening a support incident which required required remote access by Automate support crew and direct manipulation to complete the upgrade..

What recommendations would you give to someone considering this product?

I think its the best automation tool available but be prepared for the upgrade process to fail.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Cons

  • Less Efficient Service
  • Less Generous
  • Less Friendly Negotiation

Julio G.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Great with limitations

Likeliness to Recommend

5 /10

What differentiates Fortra's Automate from other similar products?

Automate was quick to respond during the sales cycle.

What is your favorite aspect of this product?

Easy to use once you understand its limitations and intricacies.

What do you dislike most about this product?

Upgrade process is terrible. Requires complete uninstall and reinstall (configuration is saved).

What recommendations would you give to someone considering this product?

Have a clear understanding of your requirements and individual licenses available.

Pros

  • Saves Time
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

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