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What is FortiSOAR?
Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 99%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FortiSOAR?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Case Management
Feedback Loop
Capable of Use Case Development
Playbooks/Runbooks and Workflow Builder
Orchestrate & Automate
Dashboards
Collective Analytics Layer
Automated Phishing Handling
Management and Sharing of Intelligence
Document & Artifact Storage
Integration Capabilities
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of Implementation
FortiSOAR Reviews

Sophia T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Rapid incident response and automated workflow
Likeliness to Recommend
What differentiates FortiSOAR from other similar products?
FortiSOAR differs from other tools because it has a high customization and gives its users the ability to remediate incidents in real time, as well as automated guides and a fast and accurate classification of incidents, it can be integrated with a wide variety of platforms giving you the advantage companies of faster responses, contain incidents and at the same time reduce mitigation times, making them go from hours to seconds, it also provides detailed reports that are based on roles so that the user is able to measure, track and analyze SOC investigations and performance.
What is your favorite aspect of this product?
I like that it helps that in the presence of incidents faster and more precise responses can be given, because in this way not only the protection of the business network is maintained but at the same time it is reduced with the influx of alerts, processes are reduced repetitive manuals and the scarcity of resources is avoided, which allows the incidents to be managed more effectively, that is, because it makes it possible to efficiently investigate alerts, understand them and also review them, in addition to that, thanks to its engine, workflows they can be automated and even integrated with other business tools.
What do you dislike most about this product?
Reports not very sustained but very attractive in a visual way, their updates can be somewhat tedious and merit more than the necessary time, so an improvement in this aspect would be vital to reduce the time of said process and thus be able to use said time in other activities.
What recommendations would you give to someone considering this product?
Implementing this software is a good option as it helps to greatly reduce and mitigate incidents thanks to its functions granting the ability to reduce the response time to incidents, in addition to having the advantage of being able to run the software with other tools. making the workflow automated.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Pedro P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Incident management and timely response
Likeliness to Recommend
What differentiates FortiSOAR from other similar products?
FortiSOAR differs from other software because it has an intuitive interface that is extremely useful for data compression, provides fast detection and response time, allows fully customized incident management and administration so that the security team business is able to better understand, review and manage incidents that arise, on the other hand it provides an excellent visualization of the data froma that does not require the translation of text strings or numerical information, which leads to faster conclusions and therefore faster resolutions are obtained.
What is your favorite aspect of this product?
My favorite aspect of this SOAR is that it provides dashboards and reports that help SOC teams track, measure, analyze, and investigate their performance, as well as help eliminate alert fatigue and reduce context switching thanks to a that offers an automated framework, which has the ability to link scan reports to alerts for a faster response to incidents presented at the business level, in addition its Playbook allows SOC to design, develop, debug, control and use playbooks in the most efficient way.
What do you dislike most about this product?
Its implementation is confusing, especially when it comes to first time users of this type of software, so having fewer options can be of great help, also its dashboards are not very up to date and its integration with external providers needs to be more stable.
What recommendations would you give to someone considering this product?
An ideal application for when handling a wide variety of applications at a business level since its integration with Fortinet will allow better management of incidents and at the same time be able to give an adequate response to them.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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