FortiMail Logo Award Winner Product Badge
FortiMail Logo Award Winner Product Badge
Fortinet

FortiMail

Composite Score
8.3 /10
CX Score
8.4 /10
Category
FortiMail
8.3 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway - Enterprise category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

1% Negative
4% Neutral
95% Positive

Pros

  • Effective Service
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 87

URL and Malware Detection

89

Data Loss Prevention

89

Anti Spam and Bulk Email Detection

89

Anti Malware Signature Detection

88

Reporting Components

87

Email Retention and Archiving

87

Anti Phishing and Spear Phishing

86

End User Spam Visibility and Controls

86

Anti Malware Behavioral Detection

86

Encryption and Decryption

85

Hosted Email Support

84

Vendor Capability Ratings

Average 84

Quality of Features

90

Ease of IT Administration

87

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Customization

84

Availability and Quality of Training

84

Business Value Created

83

Ease of Data Integration

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

FortiMail Reviews

Leonore J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Versatile and powerful email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

This Fortinet tool differs from others because it provides the user with a protection based on multiple layers which helps to detect more quickly and efficiently incoming and outgoing attacks as well as spam, it provides great scalability, which means that it can meet the needs of any company, regardless of whether it is small, medium or large, it has an extremely flexible implementation so it depends on the user to carry out this process, it also includes a more in depth analysis which helps to address URL based threats.

What is your favorite aspect of this product?

I really like that it has an excellent capacity for filtering both incoming and outgoing emails, because in this way it is possible to mitigate in great depth both incoming and outgoing threats and even zero day threats and avoiding the loss of confidential data to business level, I also like that it has such a flexible implementation since it is possible to choose the one that best suits the needs of the company, it also works very well with any email infrastructure, whether local or hosted in the cloud.

What do you dislike most about this product?

Its mobile interface is not very pleasant so it is better to use its desktop version, also its costs can be somewhat high and its update installation process takes a long time so doing the same implies not being able to do other activities together with it. .

What recommendations would you give to someone considering this product?

FortiMail provides a simple graphical user interface and provides a good view of the network and at the same time keeps all email protected, so if you are looking to keep both confidential data and employees protected, having this tool is a good option always and when you have thoroughly evaluated if it meets your needs.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Pedro P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Optimal business level email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail is a software that differs from others because it provides the user with a line of defense in which it makes it possible to deal with both the incoming traffic and the outgoing traffic, in this way it helps not only to visualize it but also with the compliance and in turn with the prevention of threats, acts as an MTA so it guarantees a real time analysis of the email, and once it gets a threat it guarantees the elimination of the same and the recovery of the mail, in addition to its FortiGuard Labs it is a powerful feature for detecting outbreaks and major damage.

What is your favorite aspect of this product?

My favorite aspect is its FortiGuard Labs is a powerful feature for detecting outbreaks and major damages this is because it gives high visibility of threats in real time, on the other hand, which helps with the detection of spam as well as phishing, Likewise, the one that not only protects against threats in the mail but also prevents mail spoofing, in addition to its ability to respond to threats such as malware, viruses, ransomware, and address targeted attacks and dangerous files is really impressive, all of which collaborates with an email free of threats.

What do you dislike most about this product?

Your protection or email scan sometimes carries non threatening emails as threats causing the quarantine release process to be somewhat late, so this leads to important information or important messages not being displayed on time, it also generates false positives so avoiding this can be a key point.

What recommendations would you give to someone considering this product?

Having a good configuration of the software is important, as this guarantees that its function is totally adequate and that the business email is effectively protected, so taking this step with caution is synonymous with maximum protection.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Ernest P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Advanced tool for email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other software because it is based on several layers to provide complete protection to business email, it has a stable platform and an intuitive webmail, its installation and configuration can be done through a simple and fast process, it is integrated With FortiGuard Labs which provides powerful visibility into threats in real time, this is because FortiGuard can carry out a great understanding of global traffic patterns and evolving threats, it is also capable of conducting much more in-depth analysis helping to face and prevent zero-day threats by its integration with sandbox.

What is your favorite aspect of this product?

I really like its integration with FortiGuard Labs since it gives the advantage of obtaining better protection capable of stopping spam outbreaks or the presence of viruses, thus achieving their detection more quickly, the one that offers a ClickProtect function that helps to revalidate a URL at the moment when the user actually tries to visit the URL or the website, so as to avoid the presence of embedded URLs in emails that are usually dangerous or suspicious, in addition to the fact that it is capable of protect both incoming and outgoing emails, being your protection for outgoing emails based on the creation of specific policies.

What do you dislike most about this product?

Its storage in the cloud can lead to the security of the data being in danger, in addition to that for the visualization of mass emails it is necessary to have to constantly update your folder to be able to observe them.

What recommendations would you give to someone considering this product?

It is a key solution for the protection of business emails, regardless of whether it is incoming or outgoing emails, it is ready to face the threats that can harm them, thanks to its powerful features and valuable integrations.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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