Fortinet

FortiMail

Composite Score

7.5 /10

CX Score

7.6 /10

13 Reviews Write a Review

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What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 92%
Conflict Resolution:: 92%
Strategy & Innovation:: 90%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

6% Negative

0% Neutral

94% Positive

Pros

Unique Features
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 88

Anti-Spoofing Protection

O365 integration

User Flagging of Suspicious Emails

Bulk Remediation

Administrator Email Processing

Threat intelligence Information

Managed Services Offering

Phishing Protection

End-User Warnings in Email Client Software

Email Account Protection

Malware Blocking

Vendor Capability Ratings

Average 83

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.3

View FortiMail in this category (opens in a new tab)

FortiMail Reviews

Gaitho N.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Great Features and Very Secure

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

Unlike other software, FortiMail offers full protection against all email threats. It helps prevent, detect, respond, and report email related threats thereby keeping your company email gateway secure.

What is your favorite aspect of this product?

I like that FortiMail offers modern security features The software is an all round solution for email protection and no threats can get into the email gateway system The software is affordable

What do you dislike most about this product?

Not any dislike that I can think of because FortiMail has always worked as expected.

What recommendations would you give to someone considering this product?

FortiMail is one of the must haves email security solution. Having used it for close to 4 years, I'm here recommending it because it works and is affordable as well.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

FortiMail

What is FortiMail?

Company Details

Need Assistance?

FortiMail Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love FortiMail?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Secure Email Gateway - Enterprise

FortiMail Reviews

Gaitho N.

Great Features and Very Secure

Likeliness to Recommend

Pros

Feature Ratings

Anti-Spoofing Protection

O365 integration

User Flagging of Suspicious Emails

Bulk Remediation

Administrator Email Processing

Threat intelligence Information

Managed Services Offering

Phishing Protection

End-User Warnings in Email Client Software

Email Account Protection

Malware Blocking

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Customization

Business Value Created