Fortinet

FortiMail

Composite Score

7.3 /10

CX Score

7.3 /10

11 Reviews Write a Review

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What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

9% Negative

0% Neutral

91% Positive

Pros

Unique Features
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 86

Anti-Spoofing Protection

User Flagging of Suspicious Emails

Email Account Protection

Malware Blocking

Bulk Remediation

Threat intelligence Information

Managed Services Offering

O365 integration

Phishing Protection

End-User Warnings in Email Client Software

Administrator Dashboard and Reporting

Vendor Capability Ratings

Average 81

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Business Value Created

Also Featured in...

Secure Email Gateway - Enterprise

Score 8.3

View FortiMail in this category (opens in a new tab)

FortiMail Reviews

Jorge L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Best Secure Email Gateway, Good Bye Spam

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

Its the best secure email gateway, it definitely blocks 99% of the spam you are receiving and protects your organization against malware effectively.

What is your favorite aspect of this product?

Ease of customization and actions against spam

What do you dislike most about this product?

Some smaller models are not fit for company use

What recommendations would you give to someone considering this product?

Consider using VMs or Cloud Gateway better than on-premise solutions.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mugo M.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great Cloud Email Protection Capabilities

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

Unlike it's competitors, FortiMail offers multi layered protection and no threat can get through. It's accurate and very effective in detecting and screening threats.

What is your favorite aspect of this product?

I like that using FortiMail is easy and I must say it's one of the most affordable in it's category. The software is fast and accurate in detecting and blocking email threats. I like the reporting features Using FortiMail is easy

What do you dislike most about this product?

I have no reason to complain as FortiMail has been great all through

What recommendations would you give to someone considering this product?

For cloud email protection, I recommend FortiMail. This is because it's affordable and offers top features when it comes to email threat detection and blocking

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

John G.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

FortiMail - Powerful Cloud Email Security Software

Likeliness to Recommend

8 /10

What differentiates FortiMail from other similar products?

FortiMail offers multi layered email protection and will detect, prevent, and respond to all email related threats. It's also intelligent

What is your favorite aspect of this product?

I like that FortiMail is cost effective and intelligent therefore offering best protection. I like that it does not only detect, but also prevent and respond to threats. I like the reporting features.

What do you dislike most about this product?

Using FortiMail has been flawless. Amazing capabilities

What recommendations would you give to someone considering this product?

For email threats protection, I recommend FortiMail. It's affordable, intelligent, and offers amazing email protection features

Pros

Performance Enhancing
Enables Productivity
Effective Service
Respectful

FortiMail

What is FortiMail?

Company Details

Need Assistance?

FortiMail Ratings

86 Likeliness to Recommend

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love FortiMail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Also Featured in...

Secure Email Gateway - Enterprise

FortiMail Reviews

Jorge L.

Best Secure Email Gateway, Good Bye Spam

Likeliness to Recommend

Pros

Mugo M.

Great Cloud Email Protection Capabilities

Likeliness to Recommend

Pros

John G.

FortiMail - Powerful Cloud Email Security Software

Likeliness to Recommend

Pros

Feature Ratings

Anti-Spoofing Protection

User Flagging of Suspicious Emails

Email Account Protection

Malware Blocking

Bulk Remediation

Threat intelligence Information

Managed Services Offering

O365 integration

Phishing Protection

End-User Warnings in Email Client Software

Administrator Dashboard and Reporting

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Business Value Created