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Formstack Forms Logo
Formstack

Formstack Forms

Composite Score
7.2 /10
CX Score
7.3 /10
Category
Formstack Forms
7.2 /10

What is Formstack Forms?

With Formstack, businesses and teams of all types and sizes can easily create online forms to automate repetitive business processes and gain rich insights. Quickly and easily create custom forms, feed data into digital documents, and collect eSignatures to streamline your workflow automation. Formstack's platform brings all our workplace productivity products together into one, integrated solution.

Company Details


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Awards & Recognition

Formstack Forms won the following awards in the Online Forms category

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Formstack Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Formstack Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Formstack Forms?

2% Negative
9% Neutral
89% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 81

Version Management

85

Workflow Automation

84

Electronic Signatures

82

Field Configuration and Customization

82

Data Analysis and Survey Function

81

Drag and Drop Design

80

Security

79

APIs and Integration

78

Mobility

78

State Transformation

78

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Quality of Features

83

Product Strategy and Rate of Improvement

79

Vendor Support

79

Ease of Implementation

78

Business Value Created

77

Breadth of Features

76

Ease of IT Administration

75

Ease of Customization

75

Usability and Intuitiveness

75

Availability and Quality of Training

68

Formstack Forms Reviews

Rushabh M.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Highly recommended, easy to use/integrate.

Likeliness to Recommend

9 /10

What differentiates Formstack Forms from other similar products?

Great integration makes it unique product. This software saves huge development time. Very easy to use and maintainable.

What is your favorite aspect of this product?

Webhooks integration is one of my favorite one. And the APIs.

What do you dislike most about this product?

This product provides API for deleting the form submission, however they still hold the data for 7 days. So we had to email them to remove any data they hold for that particular submission. Which they were very helpful.

What recommendations would you give to someone considering this product?

Highly recommended for saving development time and great for integrations purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Barry K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use but a bit too lengthy

Likeliness to Recommend

8 /10

What differentiates Formstack Forms from other similar products?

Easy of implimentation

What is your favorite aspect of this product?

never network errors

What do you dislike most about this product?

cost and too many choices

What recommendations would you give to someone considering this product?

consider others first

Pros

  • Appreciates Incumbent Status
  • Helps Innovate
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Caring
  • Less Transparent
  • Less Performance Enhancing

Katie M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Solution for Offline Form Needs

Likeliness to Recommend

7 /10

What differentiates Formstack Forms from other similar products?

We chose Formstack Forms to fulfill our need to collect offline forms at activation events without wifi access. That was the biggest factor in our decision to choose Formstack, along with having an app that could be used in kiosk mode and being an affordable price point.

What is your favorite aspect of this product?

The option to use the offline form collector is definitely a game-changer—and the reliability of using this feature. I also appreciate the fact that there was a free trial so we could demo the software prior to rolling out at an event. While this isn't something our organization currently subscribes to, I do plan to upgrade to a paid version as the need arises.

What do you dislike most about this product?

The user interface on the backend is a bit clunky, and there aren't a lot of great options for customizing the look and feel of the form, at least as far as I could tell. For our purposes, this didn't discourage our selection and use of Formstack since we were more concerned about the functionality of collecting data vs. the aesthetics.

What recommendations would you give to someone considering this product?

I recommend trying out Formstack and seeing if you like the interface and features. There are certainly more dynamic form/survey software solutions out there, but if you need a reliable, offline collector, Formstack is an option with a fair price and ease of use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time

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