

What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceFormAssembly Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on FormAssembly.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 77%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 92%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Data Analysis and Survey Function
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Brian W.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2024
Streamlined Daily Forms & Salesforce Integration
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
The Data Integration into Salesforce was easy and straightforward to implement. The death of features made the process much easier than I expected.
What is your favorite aspect of this product?
The customer support is fantastic. The products being added to the platform are impressive. We are exploring the payment connector, and looking to enhance our current forms by building workflows. They have yet to "overpromise" on anything yet!
What do you dislike most about this product?
How seamless the data integration was with Salesforce.
What recommendations would you give to someone considering this product?
If you're going to make dynamic forms that will be viewed on different devices, and need conditional logic (before sending the data to Salesforce), then I highly recommend Formassembly. You can create unlimited forms, so the more you use it, the better ROI you'll get!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adam H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great product, HIPAA compliant
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
Integrates easily with salesforce, Digital forms and workflow supports many business use cases, HIPAA compliant and meets a slew of other security requirements, highly customizable
What is your favorite aspect of this product?
Highly customizable
What do you dislike most about this product?
The Technical Support team was accessible and easy to work initially. For the past 5 years the reliance is for customers to review training materials and figure out fixes themselves.
What recommendations would you give to someone considering this product?
This is a fantastic, highly customizable product that I recommend to almost all of my enterprise healthcare clients. Unfortunately I do have to disclose to them that the support with FormAssembly could be improved.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Lana K.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
The tool is intuitive to utilize
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
I have not used the competitor's product
What is your favorite aspect of this product?
being able to create logic
What do you dislike most about this product?
the errors go to the owner of the form. I would want to redirect them.
What recommendations would you give to someone considering this product?
the tool is very advanced the way it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
