

What is FormAssembly?
FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 77%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 92%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FormAssembly?
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
APIs and Integration
Security
Field Configuration and Customization
Workflow Automation
State Transformation
Drag and Drop Design
Mobility
Data Analysis and Survey Function
Version Management
Electronic Signatures
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Collect, Connect & Protect Your Data
Improve your Online Data Collection
FormAssembly Reviews
Keisha R.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Apr 2024
Streamlines Applications
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
This is the first product of this kind that we have tried out, but we like it.
What is your favorite aspect of this product?
It's connectivity to our main operating system.
What do you dislike most about this product?
Many errors
What recommendations would you give to someone considering this product?
Have someone dedicated to learning the ins and outs to make troubleshooting easier
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Cathrine M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Secure, Smart, and Seamlessly
Likeliness to Recommend
What differentiates FormAssembly from other similar products?
FormAssembly stands out with its robust security, compliance (GDPR), and seamless Salesforce integration, making it ideal for sensitive data management. Its user-friendly interface, advanced workflows, and extensive customization cater to both novice and technical users. Additionally, it offers scalability, enterprise-level features, and diverse integrations for streamlined data collection and processing.
What is your favorite aspect of this product?
FormAssembly’s seamless Salesforce integration is a standout feature, enabling real-time data synchronization, prefilled forms, and automated workflows.
What do you dislike most about this product?
A key disadvantage of FormAssembly is its higher cost compared to some competitors, which may deter small businesses or individuals with limited budgets. Additionally, its advanced features can have a learning curve for non-technical users unfamiliar with complex workflows or integrations.
What recommendations would you give to someone considering this product?
If you’re considering FormAssembly, evaluate your need for secure, compliant data collection and its Salesforce integration capabilities, as these are its strengths. Ensure your team has the technical skills or support to leverage its advanced features effectively. Lastly, compare pricing against your budget and explore its free trial to confirm it meets your specific needs.
Pros
- Continually Improving Product
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Versitile and customizable forms and flows
Likeliness to Recommend
Pros
- Reliable
- Caring
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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