FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

Composite Score
8.3 /10
CX Score
8.3 /10
Category
FormAssembly
8.3 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

3% Negative
1% Neutral
96% Positive

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

89

Workflow Automation

89

APIs and Integration

89

Field Configuration and Customization

88

State Transformation

88

Drag and Drop Design

87

Mobility

86

Version Management

85

Electronic Signatures

83

Data Analysis and Survey Function

82

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

92

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

87

Availability and Quality of Training

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

FormAssembly Reviews

PRABHAVATHI J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

An easy to use app , with Salesforce

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

Can make a form easily.

What is your favorite aspect of this product?

I do develop forms in Formassembly and integrate with Salesforce. I can integrate my forms without the help of a developer.

What do you dislike most about this product?

I wish I can get support quickly for the errors and issues I come across.

What recommendations would you give to someone considering this product?

Definitely you can go with it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rick H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

The perfect fit for our needs of data collection

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Intuitive design makes upskilling on the platform very easy.

What do you dislike most about this product?

The API connections take a little bit of trial and error, but overall a pretty easy experience.

What recommendations would you give to someone considering this product?

The leading platform for web forms and data collection, especially when handling sensitive or protected data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lana K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

The tool is intuitive to utilize

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

I have not used the competitor's product

What is your favorite aspect of this product?

being able to create logic

What do you dislike most about this product?

the errors go to the owner of the form. I would want to redirect them.

What recommendations would you give to someone considering this product?

the tool is very advanced the way it is

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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