FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

Composite Score
8.4 /10
CX Score
8.4 /10
Category
FormAssembly
8.4 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
77%
Conflict Resolution:
85%
Strategy & Innovation:
92%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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2% Negative
1% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

89

Security

88

Field Configuration and Customization

87

Workflow Automation

87

State Transformation

86

Drag and Drop Design

86

Mobility

86

Data Analysis and Survey Function

80

Version Management

79

Electronic Signatures

73

Vendor Capability Ratings

Average 85

Ease of Customization

91

Ease of Implementation

90

Breadth of Features

88

Quality of Features

88

Ease of IT Administration

86

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

80

FormAssembly Reviews

Carol R.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to set up with little maintenance time needed

Likeliness to Recommend

6 /10

What differentiates FormAssembly from other similar products?

Ease of set up

What is your favorite aspect of this product?

Continual support

What do you dislike most about this product?

Cost of products

What recommendations would you give to someone considering this product?

Compare all options

Pros

  • Altruistic
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy Implementation and Use

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eduvijes D.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Great product, ease of use.

Likeliness to Recommend

6 /10

What differentiates FormAssembly from other similar products?

Client support.

What is your favorite aspect of this product?

Flow and functionality

What do you dislike most about this product?

Unsure at this time.

What recommendations would you give to someone considering this product?

Try it, it can only make your business more efficient.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Continually Improving Product

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