FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

Composite Score
8.4 /10
CX Score
8.4 /10
Category
FormAssembly
8.4 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


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Awards & Recognition

FormAssembly won the following awards in the Online Forms category

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FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
77%
Conflict Resolution:
85%
Strategy & Innovation:
92%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

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2% Negative
1% Neutral
97% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

APIs and Integration

89

Security

88

Field Configuration and Customization

87

Workflow Automation

87

State Transformation

86

Drag and Drop Design

86

Mobility

86

Data Analysis and Survey Function

80

Version Management

79

Electronic Signatures

73

Vendor Capability Ratings

Average 85

Ease of Customization

91

Ease of Implementation

90

Breadth of Features

88

Quality of Features

88

Ease of IT Administration

87

Business Value Created

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Data Integration

82

Vendor Support

82

Product Strategy and Rate of Improvement

80

FormAssembly Reviews

Karen M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use, reliable product!

Likeliness to Recommend

7 /10

What differentiates FormAssembly from other similar products?

A helpful team to fully support you throughout the journey of your new product.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Had some trouble navigating since the product is modern but with the help of a great customer support team we were able to handle it.

What recommendations would you give to someone considering this product?

Approach the product with curious and open minds! You'll be so amazed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alan S.

  • Role: Operations
  • Industry: Shipping
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2020

Super fantastic product.

Likeliness to Recommend

8 /10

What differentiates FormAssembly from other similar products?

I've been using formassembly for a few months now. But I like that you can have all-in-one plataform of data.

What is your favorite aspect of this product?

Support. Everytime we have an issue the support is amazing.

What do you dislike most about this product?

Nothing, I'm still learning how to use, so I'm pretty sure that I'm going to find something that I may not like. But for the moment everything is good.

What recommendations would you give to someone considering this product?

I would recommend to use FormAssembly. Good customer support. We switch from paper forms and we are saving a lot of time and money using Formassembly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Naomi L.

  • Role: Public Sector
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Software superior in the market at the moment.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

The forms assembly is in a category of its own it speaks for itself. The set up is superior easy to manipulate as well as understand.

What is your favorite aspect of this product?

The ability to be flexible with it. It has several ways to use it.

What do you dislike most about this product?

There is nothing to dislike

What recommendations would you give to someone considering this product?

I recommend this software over a few. It is very trendy, user friendly if you are computer savvy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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