FormAssembly Logo
FormAssembly Logo
FormAssembly

FormAssembly

Composite Score
8.3 /10
CX Score
8.3 /10
Category
FormAssembly
8.3 /10

What is FormAssembly?

FormAssembly is the data collection platform that transforms how organizations collect, connect, and protect data. The industry’s most trusted solution, FormAssembly empowers over 5,500 organizations to streamline data collection with a customizable form builder and form automation, seamless integrations with essential applications, and best-in-class security, privacy, and compliance standards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FormAssembly won the following awards in the Online Forms category

Filter By

FormAssembly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FormAssembly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FormAssembly?

3% Negative
1% Neutral
96% Positive

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

89

Workflow Automation

89

APIs and Integration

89

Field Configuration and Customization

88

State Transformation

88

Drag and Drop Design

87

Mobility

86

Version Management

85

Electronic Signatures

83

Data Analysis and Survey Function

82

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

92

Breadth of Features

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of IT Administration

87

Availability and Quality of Training

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

FormAssembly Reviews

Ederson G.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product, great Salesforce Integration.

Likeliness to Recommend

9 /10

What differentiates FormAssembly from other similar products?

The easiness to create and customise the forms to our needs and the Salesforce integration are the top advantages of FormAssembly.

What is your favorite aspect of this product?

The great amount of possibilities to customise the forms, both during the build up and the flexibility it offers for post submission.

What do you dislike most about this product?

Sometimes I feel like the support documentation could have more technical details, at the same time the support team is always available and has solved all my queries.

What recommendations would you give to someone considering this product?

I believe a good comparison with other similar products is the best way to find the product that will best suit your needs. That said, FormAssembly will probably meet all your expectations and the breadth of functionalities it provides is unbelievable. The needs in my org is for it to connect with Salesforce, which works seamlessly, greatly reducing the manual job, and I have yet to discover the workflow possibilities they offer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Joseph Y.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Ease of use with supplemental training

Likeliness to Recommend

8 /10

What differentiates FormAssembly from other similar products?

Drag and drop ease with accessible support personnel.

What is your favorite aspect of this product?

Near intuitive workflow construction

What do you dislike most about this product?

Not too much I dislike about the product

What recommendations would you give to someone considering this product?

Great option to close gaps with limited functions for form creation and communicating data cross platforms.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Josh G.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use but a bit pricey for nonprofits.

Likeliness to Recommend

10 /10

What differentiates FormAssembly from other similar products?

It's customer service team

What is your favorite aspect of this product?

The mobile friendly nature

What do you dislike most about this product?

The cost structure

What recommendations would you give to someone considering this product?

It is really one of the best on the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Client Friendly Policies
  • Fair

Cons

  • Under Delivered

Most Popular FormAssembly Comparisons