Forma Logo
Forma Logo
Forma Inc.

Forma

Composite Score
6.2 /10
CX Score
6.6 /10
Category
Forma
6.2 /10

What is Forma?

Forma (formerly Twic) is a life benefits platform that enables modern companies to design and scale flexible, global benefits programs with options that fit employee’s lives, from health and wellbeing to lifestyle.

Company Details


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Forma Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Forma?

21% Negative
0% Neutral
79% Positive

Pros

  • Performance Enhancing
  • Unique Features
  • Client's Interest First
  • Generous Negotitation

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Feature Ratings

Average 69

Vendor Capability Ratings

Average 68

Forma Reviews

Samantha S.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to user and super helpful!

Likeliness to Recommend

10 /10

What differentiates Forma from other similar products?

Forma is incredibly useful for our employees. It is easy to navigate, super user friendly, and provides so many options!

What is your favorite aspect of this product?

I love that our employees can manage their benefits through Forma without having to go directly to our HR team.

What do you dislike most about this product?

There is not anything about Forma that I dislike at this time.

What recommendations would you give to someone considering this product?

If you are looking for an easy to use benefits management system for your team, look no further than Forma!

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation