Reward Gateway Ltd

Fond Rewards

Composite Score

8.1 /10

CX Score

8.3 /10

26 Reviews Write a Review

Claim Software

What is Fond Rewards?

Fond is an employee rewards program that enables your employees to send points to each other, along with recognitions for hard work, major accomplishments, and more. Employees around the world use these points to redeem incredible rewards and corporate perks on the Fond platform. Fond is available in multiple languages for your global workforce.

Company Details

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Awards & Recognition

Fond Rewards won the following awards in the Employee Rewards and Recognition category

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9 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

8 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

Fond Rewards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fond Rewards.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fond Rewards?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 87

Leaderboards

Peer to Peer Recognition

Gamification

Employee Portal

Goal Setting

Mobile Functionality

Metrics and Analytics

Automatic Notifications

Social Recognition

Surveys Feedback

3rd Party Integration

Vendor Capability Ratings

Average 83

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Vendor Support

Fond Rewards Reviews

Kary M.

Role: Sales Marketing
Industry: Healthcare
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2022

Simple software with great impact!!

Likeliness to Recommend

10 /10

What differentiates Fond Rewards from other similar products?

"Feed" where I can see and filter the recognitions received across my org. The social capabilties in this section are awesome where its possible to use emoji, gifs etc and people really love to interact here over replies. Notifications are just on-time and persistent. Rewards grouped by type and region is a great add on.

What is your favorite aspect of this product?

Giving recognitions just with "clicks" by chosing templates, reminding peers/reporting managers and the points system to gift is cool. I just love the gif, emoji integrations in feed and the reply capability.

What do you dislike most about this product?

1. The features to give / receive recognition 2. Ability to redeem points that were received as rewards 3. Notify peers while giving recognition and relevant hierarchy of managers

What recommendations would you give to someone considering this product?

For end users, softwares must be as simple to use, easy to understand and the features set must be in such a way that all of them are helpful. Fond is one such software that has security well baked in, good user experience and great feature set that is understandable with ease.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Effective Service

Cons

Vendor's Interest First

Mason J.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Unmatched technology and user friendliness wowowow

Likeliness to Recommend

10 /10

What differentiates Fond Rewards from other similar products?

User friendliness

What is your favorite aspect of this product?

The gift options

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Use it everyday

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Fond Rewards

What is Fond Rewards?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Fond Rewards Ratings

93 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Fond Rewards?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Leaderboards Provides the ability to obtain a sense of how members are interacting within the community by ranking members according to points, badges, awards earned

Peer to Peer Recognition Allows peers to recognize each other, not just top-down​

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Employee Portal Includes discussion and chat, information sharing, and employee engagement.

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes

Mobile Functionality Can be used on mobile devices​

Metrics and Analytics Ability to track and measure different aspects of recognition, dashboards, reference checking, and reporting

Automatic Notifications Push notifications/reminders to employees via email, mobile, etc.

Social Recognition Ways for people to see recognition and share it – badges, newsfeed, etc​.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

3rd Party Integration The system integrates with other 3rd party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Fond Rewards Reviews

Kary M.

Top product

Likeliness to Recommend

Pros

Satya Dileep Kumar T.

Simple software with great impact!!

Likeliness to Recommend

Pros

Cons

Mason J.

Unmatched technology and user friendliness wowowow

Likeliness to Recommend

Pros

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Feature Ratings

Leaderboards

Peer to Peer Recognition

Gamification

Employee Portal

Goal Setting

Mobile Functionality

Metrics and Analytics

Automatic Notifications

Social Recognition

Surveys Feedback

3rd Party Integration

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Vendor Support