Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Colton C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Amazing tool for communication.

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

In comparison to other programs, Flock stands out due to the ease and simplicity with which it may be used, as well as the extensive features and personalization options it provides. Almost everything else you could possibly need to keep up with your gear is included.

What is your favorite aspect of this product?

The smartphone app is wonderful for communicating. The Flock API can be used as a regular messenger and to set off notifications. It's quite polished, and familiarity won't take long at all. The platform is also highly customizable, with a wide range of integrations available to teams for the purpose of optimizing workflow and automating processes.

What do you dislike most about this product?

It has a sluggish and unreliable video chat feature. It can be slow, and messages may come much later than expected at times. Having a local storage facility for the materials is necessary at times.

What recommendations would you give to someone considering this product?

A big reason why I think you'll like using Flock is that it has a wonderful user interface and an easy, interactive user experience across the board. In order to share information with our team, we could put up polls and reminders for upcoming meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Maureen N.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Super,Sophisticated Performance

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Multiple integrations and simplicity in se used accessibility.

What is your favorite aspect of this product?

Many functionalities making it suitable for many departments.

What do you dislike most about this product?

Infallibility of video conferencing

What recommendations would you give to someone considering this product?

Try and you will never leave it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eusden S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Simple,Easy to Use and Perfect

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

Simplicity of organising,updating and delivering messages on time.

What is your favorite aspect of this product?

Simple usability,affordable,accessible anywhere and data security.

What do you dislike most about this product?

It proves to be best.

What recommendations would you give to someone considering this product?

As per my experience,you will never regret the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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