Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Grace K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Amazing Collaboration Throughout

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Application accessibility and availability of multiple channels.

What is your favorite aspect of this product?

Easy to broadcast and spread information quickly.

What do you dislike most about this product?

UI improvement required.

What recommendations would you give to someone considering this product?

Good tool to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Riley W.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Empowering Teams with Seamless Collaboration.

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

One key differentiating factor of Flock is its robust built-in productivity features. Unlike other similar products, Flock offers not only messaging and sharing capabilities but also task management, shared to-do lists, and polls. These additional features streamline team collaboration and help keep everyone organized and aligned.

What is your favorite aspect of this product?

My favorite aspect of Flock is its seamless integration with third-party applications. The ability to connect Flock with other popular tools such as Google Drive, Trello, and GitHub allows for efficient workflow management and easy access to important files and information. It simplifies our work processes and boosts productivity.

What do you dislike most about this product?

While I appreciate Flock's overall functionality, one aspect that could be improved is the search feature. At times, it can be challenging to find specific messages or files, especially when dealing with large amounts of data. Enhancing the search capabilities would make it easier to locate information quickly.

What recommendations would you give to someone considering this product?

If you're considering using Flock, I highly recommend taking advantage of its various collaboration features, such as shared to-do lists and polls. These tools can significantly improve team coordination and decision-making. Additionally, make sure to explore the available integrations and customize Flock according to your team's specific needs to maximize its benefits.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Generous
  • Slower Product Innovation

Robert H.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Wonderful Features and Performance

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Oly the relevant stakeholders are able to access relevant information at right time.

What is your favorite aspect of this product?

Ability to centralise tools,information and people.

What do you dislike most about this product?

I have none to report.

What recommendations would you give to someone considering this product?

This tool is perfect.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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