Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Rishi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Great app for a growing team

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

It's easy to use and provides rich features for text editing and messaging. It allows integrating other services for increasing productivity.

What is your favorite aspect of this product?

There is a to-do list which can help in keeping a track of work and a special private chat where you're messaging yourself. It's a great way to keep important notes handy.

What do you dislike most about this product?

When a file is shared, to download it, a browser tab is opened and then the file is downloaded, It kind of adds an extra step in the process.

What recommendations would you give to someone considering this product?

This is a great product and will definitely help in connecting the team efficiently and easily.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Leverages Incumbent Status

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