What is Flock?
Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Flock?
Pros
- Fair
- Altruistic
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Sharing Collaboration
Instant Messaging
Screen Sharing
Search
Integration With Productivity Tools
Task Management
Document Collaboration
Notifications
Granular Access Management
Voice and Video Collaboration
Cross Platform Support
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Flock Reviews
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Great app for a growing team
Likeliness to Recommend
What differentiates Flock from other similar products?
It's easy to use and provides rich features for text editing and messaging. It allows integrating other services for increasing productivity.
What is your favorite aspect of this product?
There is a to-do list which can help in keeping a track of work and a special private chat where you're messaging yourself. It's a great way to keep important notes handy.
What do you dislike most about this product?
When a file is shared, to download it, a browser tab is opened and then the file is downloaded, It kind of adds an extra step in the process.
What recommendations would you give to someone considering this product?
This is a great product and will definitely help in connecting the team efficiently and easily.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Cons
- Leverages Incumbent Status
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