What is Flock?
Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 99%
- Strategy & Innovation:
- 94%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Flock?
Pros
- Fair
- Altruistic
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Sharing Collaboration
Instant Messaging
Screen Sharing
Search
Document Collaboration
Integration With Productivity Tools
Voice and Video Collaboration
Task Management
Notifications
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Flock Reviews
Edwin W.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Communication made easy and effortless with Flock
Likeliness to Recommend
What differentiates Flock from other similar products?
Flock has got tons of features that promote collaboration and easy file-sharing across our organization. The platform is designed to enable teams to work quickly and fast. It provides powerful security and smart admin tools that not many messaging applications have which makes it shine. It keeps the business running and at peace knowing conversation is highly protected.
What is your favorite aspect of this product?
I love how Flock has kept data flowing securely throughout our organization and enabled real time file sharing. Creating channels for different teams has enabled easy decision-making and problem-solving. Since our staff members are spread out in different locations, Flock has allowed feeling like we are working together on a daily basis. Flock is convenient and makes communication easy and effortless.
What do you dislike most about this product?
Support is great and responsive. I have nothing i dislike about the product.
What recommendations would you give to someone considering this product?
Flock has worked magic for our company and has been a game-changer. Flock's ability to support multiple teams with channels has enabled collaboration among different teams. I highly recommend using Flock for better conversations and collaboration.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Luke S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Awesome product
Likeliness to Recommend
What differentiates Flock from other similar products?
Flock can highly integrate with other products and this makes working as a team an collaborating way much easier. This helps one to have the different apps connected so that one does not have to switch between different applications to get work done.
What is your favorite aspect of this product?
Flock provides a variety of tools for teams to be able to communicate and collaborate such as shared notes , to-dos and reminders. There are high quality video and audio calls that help teams collaborate and communicate. Through the sharing of screens teams are able to do sharing of information in an easy way. There re group chats and individual chats and one is able to easily switch between the two. One is able to share documents through the application. We can access flock from both desk tops and mobile phones. With flock working from home is very easy especially now with the pandemic.
What do you dislike most about this product?
There is only one admin to handle everything.
What recommendations would you give to someone considering this product?
Flock is an amazing product for collaboration for teams with amazing feartures that make work very easy. I highly recommend Flock.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Great app for a growing team
Likeliness to Recommend
What differentiates Flock from other similar products?
It's easy to use and provides rich features for text editing and messaging. It allows integrating other services for increasing productivity.
What is your favorite aspect of this product?
There is a to-do list which can help in keeping a track of work and a special private chat where you're messaging yourself. It's a great way to keep important notes handy.
What do you dislike most about this product?
When a file is shared, to download it, a browser tab is opened and then the file is downloaded, It kind of adds an extra step in the process.
What recommendations would you give to someone considering this product?
This is a great product and will definitely help in connecting the team efficiently and easily.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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