Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Yash L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Best communications and powerfull platform.

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Best for communication provide us team channels, video meetings,guest chats, email, conference calls etc we can discuss our all ideas of project also we can share it with our team and we can do conversation in public and also in private through channel messaging and we can create individual channels for team discussing and we can do voice and video calling at anywhere at anytime with very good quality and we can aslo invite our clients to join project and collaborate together and there is all thing provide in this platform whatever we need and also having powerfull integrated search feature so we can easily find what we need.

What is your favorite aspect of this product?

To gives best performance to our customers through our team and in this very helpful this flock platform like in this we can record voice and send it better than typing long message and its very good clarify a point easily all work of company is on our fingertips and very easy to connected with everyone and we can check everything of our project and we can add due dates and remind us every morning whatever is our task have to complete and everyone in our team can share there opinion also and we can notes down whatever we have to do very easily and are also private and we can create team notes also best feature get through this tool.

What do you dislike most about this product?

Nothing much that disappoint our team or get a problem till now but yes can upgrade there work day by day.

What recommendations would you give to someone considering this product?

If you want best feature and need less workflow and managed easily then its for you and want easily share files like presentation, document, spreadsheet etc and want good quality in video and calling then also its best and its all in one provide so much features which very helpful to us it is best to prefer it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Edwin W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Communication made easy and effortless with Flock

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

Flock has got tons of features that promote collaboration and easy file-sharing across our organization. The platform is designed to enable teams to work quickly and fast. It provides powerful security and smart admin tools that not many messaging applications have which makes it shine. It keeps the business running and at peace knowing conversation is highly protected.

What is your favorite aspect of this product?

I love how Flock has kept data flowing securely throughout our organization and enabled real time file sharing. Creating channels for different teams has enabled easy decision-making and problem-solving. Since our staff members are spread out in different locations, Flock has allowed feeling like we are working together on a daily basis. Flock is convenient and makes communication easy and effortless.

What do you dislike most about this product?

Support is great and responsive. I have nothing i dislike about the product.

What recommendations would you give to someone considering this product?

Flock has worked magic for our company and has been a game-changer. Flock's ability to support multiple teams with channels has enabled collaboration among different teams. I highly recommend using Flock for better conversations and collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Luke S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Awesome product

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Flock can highly integrate with other products and this makes working as a team an collaborating way much easier. This helps one to have the different apps connected so that one does not have to switch between different applications to get work done.

What is your favorite aspect of this product?

Flock provides a variety of tools for teams to be able to communicate and collaborate such as shared notes , to-dos and reminders. There are high quality video and audio calls that help teams collaborate and communicate. Through the sharing of screens teams are able to do sharing of information in an easy way. There re group chats and individual chats and one is able to easily switch between the two. One is able to share documents through the application. We can access flock from both desk tops and mobile phones. With flock working from home is very easy especially now with the pandemic.

What do you dislike most about this product?

There is only one admin to handle everything.

What recommendations would you give to someone considering this product?

Flock is an amazing product for collaboration for teams with amazing feartures that make work very easy. I highly recommend Flock.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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