Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Andrew H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Good business collaboration tool

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Something that differentiates and is remarkable are its functions for organization by channels, something that facilitates searches, whether for jobs or conversations in less time, also its adaptability is quite high, it is easy to implement business and it is not a complicated tool for new users there are also multiple options to facilitate work and communication such as the option of video calls

What is your favorite aspect of this product?

What I like the most is the option of video calls in a collaboration and task management tool, which makes it quite flexible and accessible for independent professionals, regardless of the device through which it communicates, another option that I like is its agility to control languages and facilitate the experience between users of different languages

What do you dislike most about this product?

There is nothing that I do not like, it works for me, it is fast and accessible

What recommendations would you give to someone considering this product?

My recommendations to try this tool in an organized way, because it will have broad benefits that will help efficient and fast professional processes, I recommend it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Nazaret U.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Make easy meetings with Flock

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

I have managed to improve communication with my clients through online meetings, working remotely is very simple, since I can share files and documents with my work team, this tool has helped me increase productivity and create a better organization in my conferences and meetings.

What is your favorite aspect of this product?

Create better business communications with this platform, this software allows you to create an excellent online collaboration with your entire team, clients and business partners, creating a video conference with Flock is easy and you can meet regardless of the distance, this tool has good functions and features with which you can create online meetings in real time, Flock allows you to create better strategies for your meetings and allows you to perform in a more dynamic way, with which you can share all your files and ideas with your clients and team.

What do you dislike most about this product?

So far I have not found anything that displeases me, Flock allows you to create excellent communications through audio and video conferences, online meetings and send group messages in which you can share files with everyone.

What recommendations would you give to someone considering this product?

I recommend it to create a better remote communication, through audio and video conferencing, send notes through a chat and share files, Flock is the best remote communication tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Donald T.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

User friendly and great functionality

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

The simple interface made it easier to use the features and it is available across all platforms.

What is your favorite aspect of this product?

File sharing is made simple.

What do you dislike most about this product?

It needs a lot of improvement in video call feature.

What recommendations would you give to someone considering this product?

Real time communication is perfect.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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