Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Jack W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool for team cooperation"

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

better price but it is a bit more difficult to use than other programs.

What is your favorite aspect of this product?

My team is able to work together, communicate, and interact in real-time across small groups and the organization as a whole because to Flock. Colleagues' replies are quick and precise, and the level of involvement is high.

What do you dislike most about this product?

Slack's search filters and user interface are superior than those of Flock. There is often a lot of noise in groups, which makes it harder to concentrate. Slack, on the other hand, has a considerably more robust integrations environment.

What recommendations would you give to someone considering this product?

Great alternative to emai. Think about the slack as well.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Sonia J.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Sensational team communication solution.

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Flock is a reliable tool for team messaging. It's simple to create and manage daily tasks and projects with Flock.

What is your favorite aspect of this product?

It's simple to organize and manage daily work and projects with Flock. Enahnce ease of online team collaboration on tasks and projects. Enables ease to send instant messages. This tool has a nice and reliable video and voice calling feature.

What do you dislike most about this product?

There are times I experience calls disconnection when having poor internet connectivity.

What recommendations would you give to someone considering this product?

It's a must to have tool for team collaboration and communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Judith B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Allows you to be in contact with your work team.

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

we reached our goal quickly. Everyone in our company uses it now. Flock has an efficient interface and boosts efficiency and speed of execution to make video calls, manage projects with to-dos, polls and reminders and integrate your favorite applications. Very easy to download and install, and available in almost all languages.

What is your favorite aspect of this product?

What I love about Flock is that it allows users to set up third-party apps and integrations from the Flock app store and receive notifications and updates right in Flock. Not only does it have a direct or group chat, but it also switches to video calls easily. Also, share files and images with ease, contain a bookmark for important messages, Collaborate and organize team efficiently. Among many features that have been of great help to our organization.

What do you dislike most about this product?

What I like least, and also what needs to be improved, It needs a high screen resolution to be able to support the sidebar. In addition, constant updates due to its colossal interaction with social networks. On the other hand, we get that the similarity with the Mozilla extensions is scarce.

What recommendations would you give to someone considering this product?

With Flock you can integrate the different social networks. In addition, we achieved our goal quickly. Everyone in our organization uses it now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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