Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Cade O.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great communication tool.

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

A communication and collaborative tool for contemporary teams and enterprises is called Flock. Teams are empowered by Flock because of the abundance of built-in productivity apps it offers, like shared notes, calendars, to-do lists, and surveys. Users can hold both audio and video calls with distant teams. Teams may communicate and share knowledge more effectively when screens are shared.

What is your favorite aspect of this product?

Teams can use chats without difficulty using Flock's features, which include bubbling up of recent discussions, simple keyboard commands, and last text preview, as opposed to clicking on separate chat tabs. With no need to type, Flock's magic search instantly displays significant private streams and contacts.

What do you dislike most about this product?

One issue I recommend solving is that the cloud-based platform occasionally requires us to have a local storage place for the contents, but overall, it's user-friendly and simple to use. Even though flock is a very effective corporate messenger, it lacks a few capabilities. One is that it lacks Outlook integration and has mediocre, choppy video conferencing. Having these things would be helpful.

What recommendations would you give to someone considering this product?

I appreciate flock's to-do list tool, which sends me notifications for my upcoming tasks or meetings, and it has helped my daily contact with the team become more efficient. I have really been more efficient using flock. Collaboration with the team is made easier, and I appreciate that there are capabilities for documenting calls for later use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

prajakta j.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fundamental app with file sharing collaboration

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Tantalizing app with file sharing collaboration. Easy to set due dates on tasks. Reliable with project budgeting. Fantastic with team collaboration and instant messaging.

What is your favorite aspect of this product?

It's an instant and more powerful with messaging. Fundamental and excellent app with file sharing collaboration. Drag and drop of menus. Great to project planning.

What do you dislike most about this product?

It's a great app with project planning and scheduling.

What recommendations would you give to someone considering this product?

Yes very valuable app with file sharing collaboration. Drag and drop of menus. Easy to create task for a project and assign them. Excellent with task assignment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Beatty S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best Collaboration Software For Business

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Business communication is easy with Flock thanks to it's many instant messaging features

What is your favorite aspect of this product?

Using Flock is seamless The software is affordable Makes collaboration and communication easy

What do you dislike most about this product?

Never had issues with Flock

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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