Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

Filter By

Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Sandra A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Flock is a wonderful tool!

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

Flock is a fantastic group chat tool for businesses. It’s always functional, it makes it simple to create group chats, and it has great integrations with Google Calendar to remind you about calls. Additionally, it provides video calls within the app, which is useful if you don’t want to search for additional tools like Teams, Meet, or Zoom. Flock has been a dependable instrument for our business growth for a very long time.

What is your favorite aspect of this product?

Because it can be used on both a computer or laptop and a mobile device, it is my favourite. The software size is moderate, so It may be installed on a tiny memory android phone. You can work from home and collaborate with a small team with this software. It’s among the greatest software for WFH, in my opinion. I like the feature for status. It’s excellent so you can show your status at work or while you are on break.

What do you dislike most about this product?

Although its main agenda is to keep people connected, it can be a little sluggish sometimes, it could be me, but yes, now and then, it feels like the app has encountered a bug! But, still good enough.

What recommendations would you give to someone considering this product?

The design! If you are someone who had experience with teams or slack, then flock is no biggy! It’s really elegant and getting comfortable doesn’t take a lot of your time and manages the chats flawlessly. It’s pretty easy to use and does not require any training. It is light on the operating system and has good features. Does not use much processing space.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Saves Time

anglina c.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Flock is a great communication tool for companies.

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

The intuitive interface of Flock, which makes it simple for teams to navigate and locate the tools they require, is one of its most notable features. The platform is also highly customizable, with multiple integrations available to help teams streamline workflows and automate tasks. The best feature of this tool is everything it includes. The flock API allows you to send notifications and use it as a regular messenger similar to Microsoft Teams. It is possible to plan gatherings. For particular notifications, groups can also be made.

What is your favorite aspect of this product?

This app is great for connecting with your team members, it’s free to use. The best feature is that it can be used on your desktop/laptop or mobile device. The app size is small so you can use it on Android devices with low memory capacity. It helps with team collaboration, and I like that there are recording features, so you can record calls for future use.

What do you dislike most about this product?

For mobile apps, Flock sometimes doesn’t give timely notifications. So you may miss some alerts or messages if you are using the mobile app.

What recommendations would you give to someone considering this product?

Flock is a great business communication tool that makes it easy to create group chats, stays productive, and integrates great with Google Calendar to remind you of calls. In addition, it also offers in-app video calling, which is useful if you are not looking for more tools like Teams, Meet, or Zoom. Flock has been a part of our business for a long time and it is a trusted tool to help us grow.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Clay L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

We are having great experience using Flock

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

Google Drive is well connected with Flock as well. Numerous more well-liked third-party connectors exist, such as those with Google Calendar, Analytics, JIRA, Asana, Github, Twitter, and Facebook. Teams may integrate apps into Flock using the App Store, doing away with the need to move between several tools as they work.

What is your favorite aspect of this product?

You may quickly transition between teams, discussions, apps, and much more with the help of Flock. A more unified experience is made possible by the smooth integration of Flock Apps with the main product. The ability to utilize it on both desktop/laptop computers and mobile devices is its strongest feature. You can use the software on Android devices with limited memory because of its small size.

What do you dislike most about this product?

Despite possessing a fast internet connection, the Android app occasionally crashes and the voice quality is poor when making calls. The web program can occasionally hang. The software has a few issues that need to be fixed. Another pattern I observe is that notifications occasionally arrive late. The user interface (UI) of Flock is beginning to seem dated; in some cases, the sync is not automatic, so you must actively check for text alerts. Since this would elevate Flock to one of the top apps on the market, a fresh redesign would be good. Even when there is good internet connectivity, the call feature and voice quality are poor.

What recommendations would you give to someone considering this product?

Flock is a really fantastic group chat solution for businesses. It's constantly working, it makes it simple to setup group conversations, and it has wonderful interfaces with Google Calendar to remind you of calls. Additionally, it provides video calls within the app, which is useful if you don't want to seek for additional solutions like Teams, Meet, or Zoom. Flock has worked for our business for a quite long time and helped us grow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Flock Comparisons