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Fleetio Logo
Fleetio

Fleetio

Composite Score
7.7 /10
CX Score
7.9 /10
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In Partnership With SelectHub

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Category
Fleetio
7.7 /10

What is Fleetio?

Fleetio is a fleet management software system that keeps track of preventative maintenance & service, manage fuel expenses and keeps all vehicle details in one place.

Company Details

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Awards & Recognition

Fleetio won the following awards in the Fleet Management category

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Fleetio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fleetio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
82%
Conflict Resolution:
87%
Strategy & Innovation:
89%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fleetio?

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4% Negative
0% Neutral
96% Positive

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Fleet Maintenance

89

Vehicle Management

87

Asset Management

87

GPS Tracking

84

Driver Management

83

Inventory and Field Parts Management

82

Order Management

82

Fuel Management

81

Vendor Management

81

Vendor Capability Ratings

Average 83

Ease of Data Integration

91

Breadth of Features

86

Quality of Features

85

Business Value Created

84

Usability and Intuitiveness

83

Ease of Customization

82

Ease of Implementation

81

Ease of IT Administration

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Fleetio Reviews

Piyush S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

An efficient, user-friendly fleet management tool.

Likeliness to Recommend

10 /10

What differentiates Fleetio from other similar products?

Fleetio is different in terms of > interactive mobile app > live collaboration > maintains detailed maintenance track record > streamlined integration with GPS > great for fleet management and is user friendly

What is your favorite aspect of this product?

My favorite aspect of Fleetio is > its interactive mobile app > feature packed tools with lots of training material available > great support from the vendor > ease of integration with legacy / old solutions

What do you dislike most about this product?

One thing that i dislike the most about this product is the cost of owning the software is high as compared for use by smaller businesses and fleets.

What recommendations would you give to someone considering this product?

My recommendation to someone considering the product is to > estimate the fleet size and management necessities before hand > use the free trial to understand and explore its features and functionalities > plan for integration to be able to use your existing solutions as well

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tom R.

  • Role: Public Sector
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Great Features, works well, very responsive

Likeliness to Recommend

10 /10

What differentiates Fleetio from other similar products?

Quality of Service and Product

What is your favorite aspect of this product?

The customer experience

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Make sure you prepare properly for implementation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashleigh B.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy. Just make sure you have a strong signal

Likeliness to Recommend

6 /10

What differentiates Fleetio from other similar products?

Accessibility to add vendors

What is your favorite aspect of this product?

Color schemes for each company

What do you dislike most about this product?

Doesn't always work connected to wifi

What recommendations would you give to someone considering this product?

Make sure you have a good signal and have their IT on speed dial

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Performance Enhancing

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