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Fleetio

Composite Score
6.9 /10
CX Score
7.1 /10
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In Partnership With SelectHub

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Category
Fleetio
6.9 /10

What is Fleetio?

Fleetio is a fleet management software system that keeps track of preventative maintenance & service, manage fuel expenses and keeps all vehicle details in one place.

Company Details

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Awards & Recognition

Fleetio won the following awards in the Fleet Management category

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Fleetio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fleetio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fleetio?

9% Negative
0% Neutral
91% Positive

Pros

  • Unique Features
  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 82

Fleet Maintenance

87

Vehicle Management

84

Asset Management

84

Driver Management

84

GPS Tracking

80

Vendor Management

76

Fuel Management

74

Order Management

73

Inventory and Field Parts Management

72

Vendor Capability Ratings

Average 75

Ease of Data Integration

84

Breadth of Features

80

Ease of Implementation

78

Quality of Features

78

Ease of Customization

76

Business Value Created

76

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

71

Vendor Support

71

Availability and Quality of Training

70

Ease of IT Administration

70

Fleetio Reviews

Simran G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, and increased productivity

Likeliness to Recommend

7 /10

What differentiates Fleetio from other similar products?

Unique and lots of great features

What is your favorite aspect of this product?

ease of use and user friendly

What do you dislike most about this product?

could be more cost effective,

What recommendations would you give to someone considering this product?

worth the investment

Pros

  • Enables Productivity
  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements
  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

The software is good to use paired with the mobile

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Acts with Integrity
  • Over Delivered
  • Security Protects

Usman Mahmud A.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Offers easy adaptability. Way to User-friendly

Likeliness to Recommend

8 /10

What differentiates Fleetio from other similar products?

User experience is something simply adaptable for all walks of life. We have seen Driver and Technicians with very low literacy rate using it professionally which makes customer feels he made the right choice.Because the more transparent data you receive from end user helps you make the right decision.

What is your favorite aspect of this product?

The customisation of workflow and the freedom of features you can assign to end user is like tailoring system of your choice

What do you dislike most about this product?

Inventor to management

What recommendations would you give to someone considering this product?

Make sure you purchase a package of sufficient fleet. Because Fleetio is limited to fleet size. Luke consideration of non-revenue vehicle

Pros

  • Helps Innovate
  • Continually Improving Product
  • Client's Interest First
  • Friendly Negotiation