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Fivetran

Fivetran

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Fivetran
7.7 /10

What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details


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Awards & Recognition

Fivetran won the following awards in the Data Integration category

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Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
62%
Conflict Resolution:
76%
Strategy & Innovation:
82%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

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0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 77

Batch Integration

82

API Management and Orchestration

80

Data Security

80

Synchronization and Replication

78

Administrative Features

77

Real Time Integration

75

Exception Handling and Notifications

75

Data Virtualization

73

Data Quality Profiling and Cleansing

73

Multi Channel Support

71

iPaaS

70

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

81

Quality of Features

81

Breadth of Features

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Availability and Quality of Training

70

Ease of Customization

65

Fivetran Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Fivetran: Eases integrations and data replications

Likeliness to Recommend

9 /10

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Giorgi S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, Really effective, Fantastic.

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Well, It is elementary to use, It has many features, It can do anything in seconds, Fivetran can transfer your data from anywhere to anything. It has a much more fantastic Interface and user experience than other tools like this.

What is your favorite aspect of this product?

My favorite aspect is that you can automate it, customize it, and use dbt. also, you can transfer data from one cloud to another and from one service to another.

What do you dislike most about this product?

It does not have a connector for ZOHO Desk.

What recommendations would you give to someone considering this product?

when you need to transfer databases from one cloud or server to another, you can use fivetran.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Commodity Features
  • Vendor's Interest First

Tim G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use, good features but expensive with vol.

Likeliness to Recommend

9 /10

What differentiates Fivetran from other similar products?

Fivetran has a wide breadth of connectors for most usecases. Great customer service and DBT integration is a big win.

What is your favorite aspect of this product?

Easy to use interface, can set up connectors within minutes! Scheduling and monitoring ingestion feeds is very easy.

What do you dislike most about this product?

We had a couple of issues with stability in one of the connectors Lock-in of scheduling within Fivetran. Some companies will have multiple ingestion partners for a variety of reasons, so having a scheduling interface that can allow for easy orchestration of Fivetran that can communicate via API with another ingestion provider, would allow for us to utilise their scheduling features in future!

What recommendations would you give to someone considering this product?

This is a great product, but it comes at a price. If you have highly active rows with high data volumes, you will incur a large bill for moving the data into your data platform

Pros

  • Respectful
  • Security Protects
  • Enables Productivity
  • Caring

Cons

  • Vendor's Interest First
  • Less Generous
  • Less Friendly Negotiation

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