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Fivetran

Fivetran

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Fivetran
7.7 /10

What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details


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Awards & Recognition

Fivetran won the following awards in the Data Integration category

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Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
84%
Negotiation and Contract:
62%
Conflict Resolution:
76%
Strategy & Innovation:
82%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

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0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 77

Batch Integration

82

API Management and Orchestration

80

Data Security

80

Synchronization and Replication

78

Administrative Features

77

Real Time Integration

75

Exception Handling and Notifications

75

Data Virtualization

73

Data Quality Profiling and Cleansing

73

Multi Channel Support

71

iPaaS

70

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

81

Quality of Features

81

Breadth of Features

79

Product Strategy and Rate of Improvement

77

Vendor Support

77

Availability and Quality of Training

70

Ease of Customization

65

Fivetran Reviews

Ajay C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product with amazing features.

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Fivetran provided one entry for all our ingestion of data let it be streaming data or relational databases , name it anything and fivetran always has a connector for the database and it has always amazed me. And also it does the whole process seamlessly with no performance drop or latency issues.

What is your favorite aspect of this product?

Automatic schema migration is the best feature since it has helped us save a lot of time in data movement.

What do you dislike most about this product?

The customers support was really bad it could be improved.

What recommendations would you give to someone considering this product?

Amazing product for all your ELT needs in your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

John H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, but beware

Likeliness to Recommend

8 /10

What differentiates Fivetran from other similar products?

Fivetran is almost unbelievably easy to use. It supports a wide array of connectors--the ones you're likeliest to need--and it allows for almost immediate ingestion. With this speed and ease of use comes a certain amount of risk, though.

What is your favorite aspect of this product?

I am still sometimes surprised by how easy Fivetran makes it to bring in certain kinds of data. Free initial syncs (and re-syncs) are also very useful for certain data profiling and usability exercises..

What do you dislike most about this product?

Make no mistake--Fivetran is expensive. Its pricing model is transparent, but end users should not be seduced into thinking they can bring in endless amounts of data without consequence. Fivetran requires a smallish (but real) amount of administrative overhead to ensure that it is used conscientiously.

What recommendations would you give to someone considering this product?

Pay attention to initial syncs, cost estimations, etc. Understand the value of the data you're bringing in well enough to weigh it against the cost of syncing it regularly. Also make sure you understand that the cost to sync is not limited to Fivetran itself. I am thinking of Snowflake users in particular, for whom Fivetran warehouse usage may also represent a significant cost.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Quick and Easy

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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