Fivetran Customer Reviews 2024

Fivetran

Composite Score

8.2 /10

CX Score

8.3 /10

32 Reviews Write a Review

Claim Software

What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Fivetran won the following awards in the Data Integration category

Filter By

2 Top Rated Capabilities

0 Top Rated Features

2024

3 Top Rated Capabilities

0 Top Rated Features

2023

Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Respectful
Effective Service
Helps Innovate

Feature Ratings

Average 78

Batch Integration

Data Security

API Management and Orchestration

Synchronization and Replication

Administrative Features

Exception Handling and Notifications

Real Time Integration

Data Quality Profiling and Cleansing

Data Virtualization

Multi Channel Support

iPaaS

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Data Replication

Score 7.7

View Fivetran in this category (opens in a new tab)

Fivetran Reviews

Giorgi S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use, Really effective, Fantastic.

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

Well, It is elementary to use, It has many features, It can do anything in seconds, Fivetran can transfer your data from anywhere to anything. It has a much more fantastic Interface and user experience than other tools like this.

What is your favorite aspect of this product?

My favorite aspect is that you can automate it, customize it, and use dbt. also, you can transfer data from one cloud to another and from one service to another.

What do you dislike most about this product?

It does not have a connector for ZOHO Desk.

What recommendations would you give to someone considering this product?

when you need to transfer databases from one cloud or server to another, you can use fivetran.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Effective Service

Cons

Commodity Features
Vendor's Interest First

Tim G.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use, good features but expensive with vol.

Likeliness to Recommend

9 /10

What differentiates Fivetran from other similar products?

Fivetran has a wide breadth of connectors for most usecases. Great customer service and DBT integration is a big win.

What is your favorite aspect of this product?

Easy to use interface, can set up connectors within minutes! Scheduling and monitoring ingestion feeds is very easy.

What do you dislike most about this product?

We had a couple of issues with stability in one of the connectors Lock-in of scheduling within Fivetran. Some companies will have multiple ingestion partners for a variety of reasons, so having a scheduling interface that can allow for easy orchestration of Fivetran that can communicate via API with another ingestion provider, would allow for us to utilise their scheduling features in future!

What recommendations would you give to someone considering this product?

This is a great product, but it comes at a price. If you have highly active rows with high data volumes, you will incur a large bill for moving the data into your data platform

Pros

Respectful
Security Protects
Enables Productivity
Caring

Cons

Vendor's Interest First
Less Generous
Less Friendly Negotiation

Stuart D.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Excellent! Solved Our Data Migration Problems!

Likeliness to Recommend

10 /10

What differentiates Fivetran from other similar products?

The cost model. It's much cheaper and fair since it's calculated on a usage basis whereas other platforms charge a one off free which can be expensive considering the size of the data you're wanting to process.

What is your favorite aspect of this product?

The integrations and second to none, it will work with almost any SaaS.

What do you dislike most about this product?

The dashboard and management area could be made simpler/nicer to use but it isn't too bad how it is now.

What recommendations would you give to someone considering this product?

Just go for it. There's no other product on the market that compete's in terms of price and functinality.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Fivetran

What is Fivetran?

Company Details

Need Assistance?

Awards & Recognition

Fivetran Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Fivetran?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Batch Integration Includes ability to schedule integration processes to run on a periodic basis to control the movement of data from a source to target.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

Administrative Features Includes basic aspects of data extraction, transformation, and loading. Administrative console and process viewing, interruption, restart, cancel, and rollback.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

Multi Channel Support The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Data Replication

Fivetran Reviews

Giorgi S.

Easy to use, Really effective, Fantastic.

Likeliness to Recommend

Pros

Cons

Tim G.

Easy to use, good features but expensive with vol.

Likeliness to Recommend

Pros

Cons

Stuart D.

Excellent! Solved Our Data Migration Problems!

Likeliness to Recommend

Pros

Most Popular Fivetran Comparisons

Microsoft SQL Server

Zapier

Oracle Data Integrator

Microsoft Azure Data Factory

Altova MapForce

SAP Data Services

1
Since last award

Feature Ratings

Batch Integration

Data Security

API Management and Orchestration

Synchronization and Replication

Administrative Features

Exception Handling and Notifications

Real Time Integration

Data Quality Profiling and Cleansing

Data Virtualization

Multi Channel Support

iPaaS

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization