Fivetran Customer Reviews 2024

Fivetran

Composite Score

8.2 /10

CX Score

8.3 /10

32 Reviews Write a Review

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What is Fivetran?

The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Fivetran allows your analysts to query any data set at any time. Fivetran automated data integration is built on a fully managed ELT architecture that delivers zero-maintenance pipelines and ready-to-query schemas.

Company Details

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Awards & Recognition

Fivetran won the following awards in the Data Integration category

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2 Top Rated Capabilities

0 Top Rated Features

2024

3 Top Rated Capabilities

0 Top Rated Features

2023

Fivetran Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fivetran.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fivetran?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Respectful
Effective Service
Helps Innovate

Feature Ratings

Average 78

Batch Integration

Data Security

API Management and Orchestration

Synchronization and Replication

Administrative Features

Exception Handling and Notifications

Real Time Integration

Data Quality Profiling and Cleansing

Data Virtualization

Multi Channel Support

iPaaS

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Also Featured in...

Data Replication

Score 7.7

View Fivetran in this category (opens in a new tab)

Fivetran Reviews

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2023

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Saves Time
Respectful

Cons

Commodity Features

John H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use, but beware

Likeliness to Recommend

8 /10

What differentiates Fivetran from other similar products?

Fivetran is almost unbelievably easy to use. It supports a wide array of connectors--the ones you're likeliest to need--and it allows for almost immediate ingestion. With this speed and ease of use comes a certain amount of risk, though.

What is your favorite aspect of this product?

I am still sometimes surprised by how easy Fivetran makes it to bring in certain kinds of data. Free initial syncs (and re-syncs) are also very useful for certain data profiling and usability exercises..

What do you dislike most about this product?

Make no mistake--Fivetran is expensive. Its pricing model is transparent, but end users should not be seduced into thinking they can bring in endless amounts of data without consequence. Fivetran requires a smallish (but real) amount of administrative overhead to ensure that it is used conscientiously.

What recommendations would you give to someone considering this product?

Pay attention to initial syncs, cost estimations, etc. Understand the value of the data you're bringing in well enough to weigh it against the cost of syncing it regularly. Also make sure you understand that the cost to sync is not limited to Fivetran itself. I am thinking of Snowflake users in particular, for whom Fivetran warehouse usage may also represent a significant cost.

Pros

Respectful
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor's Interest First
Less Friendly Negotiation

Muthu N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Fivetran - for hassle free data integrations !

Likeliness to Recommend

9 /10

What differentiates Fivetran from other similar products?

Easy to use Connectors available for lot of other third party applications.

What is your favorite aspect of this product?

You don't need an in depth knowledge of the product to use this application

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Highly recommended for smooth data intergrations.

Pros

Performance Enhancing
Caring
Respectful
Client Friendly Policies

Fivetran

What is Fivetran?

Company Details

Need Assistance?

Awards & Recognition

Fivetran Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Fivetran?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Batch Integration Includes ability to schedule integration processes to run on a periodic basis to control the movement of data from a source to target.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

Administrative Features Includes basic aspects of data extraction, transformation, and loading. Administrative console and process viewing, interruption, restart, cancel, and rollback.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

Multi Channel Support The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Data Replication

Fivetran Reviews

Likeliness to Recommend

Pros

Cons

John H.

Easy to use, but beware

Likeliness to Recommend

Pros

Cons

Muthu N.

Fivetran - for hassle free data integrations !

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Batch Integration

Data Security

API Management and Orchestration

Synchronization and Replication

Administrative Features

Exception Handling and Notifications

Real Time Integration

Data Quality Profiling and Cleansing

Data Virtualization

Multi Channel Support

iPaaS

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization