DealRoom

FirmRoom

Composite Score

7.9 /10

CX Score

8.0 /10

27 Reviews Write a Review

Claim Software

What is FirmRoom?

FirmRoom features a full suite of state of the art built in tools and features. FirmRoom is a highly adaptive platform that can be integrated into the IT solutions of almost any company. Although our product is designed with the specific needs of the financial sector—especially M&A due diligence—in mind, companies in a wide variety of industries are discovering the many potential uses for VDR tech in their fields. Industries currently using virtual data rooms to protect their data include: legal services, pharmaceutical and clinical research, mining and energy production and real estate management. ‍

Company Details

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Awards & Recognition

FirmRoom won the following awards in the Virtual Data Room category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

FirmRoom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FirmRoom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 80%
Conflict Resolution:: 93%
Strategy & Innovation:: 84%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FirmRoom?

3% Negative

10% Neutral

87% Positive

Pros

Trustworthy
Effective Service
Fair
Caring

Feature Ratings

Average 85

Digital Rights Management

File Sharing Collaboration

File Rooms

Data Encryption

Permissions and Access Right Management

Optical Character Recognition

Q&A Management

Drag and Drop User Interface

Artificial Intelligence Categorization and Indexing

Redaction

Reporting and Analytics

Vendor Capability Ratings

Average 84

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

FirmRoom Reviews

Role: C-Level
Industry: Construction
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Industry Specific Role
Industry: Banking
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Broadly speaking a great product!

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Inhibits Innovation
Less Inspiring
Under Delivered

Role: Consultant
Industry: Insurance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2022

An easy to use platform

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

FirmRoom

What is FirmRoom?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

FirmRoom Ratings

84 Likeliness to Recommend

1 Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love FirmRoom?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Rights Management Protect intellectual property from being saved, copied, printed or distributed and the ability to add watermarks or expiry dates to documents.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

File Rooms The ability to create rooms or groups to organize similar files.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Q&A Management The ability for admins to field questions from users, route to a subject matter expert to answer, vet the answers and get back to the questioner.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Artificial Intelligence Categorization and Indexing Analyze and manage files with integrated AI through suggested categorizations and index creation.

Redaction The ability to fully redact personally identifiable and sensitive information through text and image redaction.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

FirmRoom Reviews

Likeliness to Recommend

Pros

Broadly speaking a great product!

Likeliness to Recommend

Pros

Cons

An easy to use platform

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Digital Rights Management

File Sharing Collaboration

File Rooms

Data Encryption

Permissions and Access Right Management

Optical Character Recognition

Q&A Management

Drag and Drop User Interface

Artificial Intelligence Categorization and Indexing

Redaction

Reporting and Analytics

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created