DealRoom

FirmRoom

Composite Score

7.9 /10

CX Score

8.0 /10

27 Reviews Write a Review

Claim Software

What is FirmRoom?

FirmRoom features a full suite of state of the art built in tools and features. FirmRoom is a highly adaptive platform that can be integrated into the IT solutions of almost any company. Although our product is designed with the specific needs of the financial sector—especially M&A due diligence—in mind, companies in a wide variety of industries are discovering the many potential uses for VDR tech in their fields. Industries currently using virtual data rooms to protect their data include: legal services, pharmaceutical and clinical research, mining and energy production and real estate management. ‍

Company Details

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Awards & Recognition

FirmRoom won the following awards in the Virtual Data Room category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

FirmRoom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FirmRoom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 80%
Conflict Resolution:: 93%
Strategy & Innovation:: 84%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FirmRoom?

3% Negative

10% Neutral

87% Positive

Pros

Trustworthy
Effective Service
Fair
Caring

Feature Ratings

Average 85

Digital Rights Management

File Sharing Collaboration

File Rooms

Data Encryption

Permissions and Access Right Management

Optical Character Recognition

Q&A Management

Drag and Drop User Interface

Artificial Intelligence Categorization and Indexing

Redaction

Reporting and Analytics

Vendor Capability Ratings

Average 84

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

FirmRoom Reviews

Lethabo N.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

"Incredible and simple product"

Likeliness to Recommend

9 /10

What differentiates FirmRoom from other similar products?

FirmRoom has integration capabilities which helps to improve efficiency and productivity of workflow.

What is your favorite aspect of this product?

FirmRoom provides security to sensitive documents which can be useful in business transactions.

What do you dislike most about this product?

FirmRoom lacks advanced analytics and reporting features.

What recommendations would you give to someone considering this product?

You should consider for a user-friendly interface and fast data transfer transfer.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Ofafa E.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Best Virtual Data Room Solution

Likeliness to Recommend

9 /10

What differentiates FirmRoom from other similar products?

What makes FirmRoom different is that it can be used by multi industries and comes with amazing data protection features

What is your favorite aspect of this product?

Using FirmRoom is easy and the software is affordable It makes management of data easy

What do you dislike most about this product?

No issues with FirmRoom as it has been great

What recommendations would you give to someone considering this product?

I recommend FirmRoom for its many features and data protection capabilities. Can be used by any industry

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

RATNAM K.

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

A tool that ensures confidentiality

Likeliness to Recommend

7 /10

What differentiates FirmRoom from other similar products?

There are two things that differentiate one is cost and built in cloud from the start, user friendly.

What is your favorite aspect of this product?

Reports and document activity helps a lot for projects that involves in groups.

What do you dislike most about this product?

So far I like the software there is none currently

What recommendations would you give to someone considering this product?

Cost effective in comparison to other date room providers and it is user friendly you can try to start with and make you decision as you move on.

Pros

Effective Service
Inspires Innovation
Caring
Saves Time

FirmRoom

What is FirmRoom?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

FirmRoom Ratings

84 Likeliness to Recommend

1 Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love FirmRoom?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Rights Management Protect intellectual property from being saved, copied, printed or distributed and the ability to add watermarks or expiry dates to documents.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

File Rooms The ability to create rooms or groups to organize similar files.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Q&A Management The ability for admins to field questions from users, route to a subject matter expert to answer, vet the answers and get back to the questioner.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Artificial Intelligence Categorization and Indexing Analyze and manage files with integrated AI through suggested categorizations and index creation.

Redaction The ability to fully redact personally identifiable and sensitive information through text and image redaction.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

FirmRoom Reviews

Lethabo N.

"Incredible and simple product"

Likeliness to Recommend

Pros

Ofafa E.

Best Virtual Data Room Solution

Likeliness to Recommend

Pros

RATNAM K.

A tool that ensures confidentiality

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

Feature Ratings

Digital Rights Management

File Sharing Collaboration

File Rooms

Data Encryption

Permissions and Access Right Management

Optical Character Recognition

Q&A Management

Drag and Drop User Interface

Artificial Intelligence Categorization and Indexing

Redaction

Reporting and Analytics

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created