What is Firmex Virtual Data Room?
Firmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firmex Virtual Data Room?
Pros
- Enables Productivity
- Effective Service
- Caring
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
File Rooms
File Sharing Collaboration
Data Encryption
Q&A Management
Permissions and Access Right Management
Digital Rights Management
Redaction
Reporting and Analytics
Optical Character Recognition
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Vendor Support
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Firmex Virtual Data Room Reviews
Lianna S.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Great customer support and easy to use.
Likeliness to Recommend
What differentiates Firmex Virtual Data Room from other similar products?
Not familiar with other virtual data rooms
What is your favorite aspect of this product?
Chat function with support
What do you dislike most about this product?
Having to pay extra for audit
What recommendations would you give to someone considering this product?
Take the training that is offered and if you need help use the online chat feature.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2024
The VDR works, the support is outstanding!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ogarekpe I.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
ecure and Friendly Virtual Data Room Solutio
Likeliness to Recommend
What differentiates Firmex Virtual Data Room from other similar products?
It is super user friendly and cost effective compared to alternatives out there. Some users users have had trouble receiving Firmex automated emails due to spam filters
What is your favorite aspect of this product?
I like that I bulk upload, & smart search. Other key features that I love include the data tracking, data analytics, to I can obtain on the platform
What do you dislike most about this product?
Had to replicate file uploads each time; no tag to put same file into different folders automatically also
What recommendations would you give to someone considering this product?
Just know that you won't be able to bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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