What is Firmex Virtual Data Room?
Firmex is a global provider of virtual data rooms where more deals, diligence and compliance get done. As one of the world’s most widely used virtual data rooms, Firmex supports complex processes for organizations of all sizes, including diligence, compliance, and litigation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firmex Virtual Data Room?
Pros
- Enables Productivity
- Effective Service
- Caring
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
File Rooms
File Sharing Collaboration
Data Encryption
Q&A Management
Permissions and Access Right Management
Digital Rights Management
Redaction
Reporting and Analytics
Optical Character Recognition
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Vendor Support
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Firmex Virtual Data Room Reviews
Sudgie M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Easy to contact support if any issues
Likeliness to Recommend
What differentiates Firmex Virtual Data Room from other similar products?
The support is better
What is your favorite aspect of this product?
Easy To access the support
What do you dislike most about this product?
Sometimes it can be confusing to navigate
What recommendations would you give to someone considering this product?
Contact support if you have trouble finding certain features bc they probably do have it
Pros
- Performance Enhancing
- Inspires Innovation
- Client's Interest First
- Helps Innovate
Cons
- Slower Product Innovation
- Less Reliable
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Great price, user interface could be improved
Likeliness to Recommend
Pros
- Trustworthy
- Effective Service
- Respectful
- Fair
Cons
- Slower Product Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Banking
- Involvement: Vendor Management and Renewal
Submitted Jun 2022
Relatively easy to use and organize.
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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