FileWave Mobile Device Management Logo Award Winner Product Badge
FileWave Mobile Device Management Logo Award Winner Product Badge
FileWave

FileWave Mobile Device Management

Composite Score
8.3 /10
CX Score
8.7 /10
Category
FileWave Mobile Device Management
8.3 /10

What is FileWave Mobile Device Management?

FileWave provides an all-in-one multi-platform device management solution that enables IT teams to efficiently manage their organization’s diverse and growing population of users, device, and content across macOS, iOS, Windows, Chrome OS, and Android. FileWave’s cutting-edge SAAS solution enables you to update your devices remotely. Plus, you can pack and distribute content effortlessly from one convenient platform.

Company Details


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Awards & Recognition

FileWave Mobile Device Management won the following awards in the Enterprise Mobile Management category

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FileWave Mobile Device Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileWave Mobile Device Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileWave Mobile Device Management?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Content Management

88

Application Management

88

Mobile Productivity

88

User Privacy

86

Single Pane of Glass

85

Location Services

85

Reporting

80

Mobile Device Management

80

Vendor Capability Ratings

Average 86

Usability and Intuitiveness

90

Ease of Implementation

88

Ease of IT Administration

88

Ease of Data Integration

87

Quality of Features

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Business Value Created

84

Ease of Customization

82

Availability and Quality of Training

79

FileWave Mobile Device Management Reviews

Michael B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Great features, easy to use.

Likeliness to Recommend

8 /10

What differentiates FileWave Mobile Device Management from other similar products?

The flexibility to do simple task and get it to work but the ability to make it more or less complicated depending on your specific use case. If you want to break things into many smart groups you can. you want filesets with multiple functions, you can. you want reporting on devices you can. You want to see what version of software is installed, script it and push it out. Want to force an install in the background for testing, you can. Want to have optional software installed for a few special cases, add it to the kiosk.

What is your favorite aspect of this product?

I like being able to push applications to devices for testing and easily push updates to devices remotely.

What do you dislike most about this product?

I dislike that it basically requires some basic scripting/coding knowledge for getting information off a machine. Now you can use the knowledge base for a lot of help but most of those are generic for IT to tweak or very specific. They have a lot of great resources and help for getting started.

What recommendations would you give to someone considering this product?

I would recommend sitting down and listing out how you want to create and organize devices before actually creating it. It wakes a lot of time to change a workplace environment after it's been created. After you have it how you want, document it for others who might have access or change items. This will help stick to a naming scheme and layout/structure. This can also help when making applications to push out and naming them, along with versioning software updates.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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