FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Kevin W.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Excellent Document Capture

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

I dont know of similar products

What is your favorite aspect of this product?

Capture was an excellent addition to the platform

What do you dislike most about this product?

it has been a little slow recently

What recommendations would you give to someone considering this product?

Detailed requirements

Pros

  • Respectful
  • Client's Interest First
  • Friendly Negotiation
  • Reliable

Jonathan B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product that is highly customisable

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Highly customisable workflow processing.

What is your favorite aspect of this product?

It's integration capabilities.

What do you dislike most about this product?

Main options takes a while to load.

What recommendations would you give to someone considering this product?

I would recommend ensuring business processes are clearly outlined beforehand so that they can be digitised when transferred across to the FileBound infrastructure.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tavis C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Feature filled.

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

Highly customizable.

What is your favorite aspect of this product?

It's flexibility.

What do you dislike most about this product?

The learning curve.

What recommendations would you give to someone considering this product?

Try it out.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Cons

  • Charges for Enhancements

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