In Partnership With SelectHub
What is FileBound?
FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.
Company Details
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In Partnership With SelectHub
FileBound Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileBound?
Pros
- Respectful
- Enables Productivity
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Process Automation
Search
Access Permissions Management
ECM Document Management
File Conversion
Capture Channels
Collaboration
Ediscovery Audit Trail
File Approvals Esignatures
Metadata Management
Mobile
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
FileBound Reviews
Riley F.
- Role: Finance
- Industry: Agriculture
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Very user friendly and excellent customer service.
Likeliness to Recommend
What differentiates FileBound from other similar products?
I don't have a lot of experience with similar products.
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Speed and internet requirements for rural locations.
What recommendations would you give to someone considering this product?
Plan ahead and really think through your implantation plan.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Fantastic! Workflow is infinitely customizable.
Likeliness to Recommend
Pros
- Performance Enhancing
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Joe C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2021
Was easy to use
Likeliness to Recommend
What differentiates FileBound from other similar products?
Ease of use Good price point Ease of implementation Has everything in the package and not all kind of different modules
What is your favorite aspect of this product?
Ease of use, support and sales staff. Good partners
What do you dislike most about this product?
Need concurrent model for cloud that makes sense for clients
What recommendations would you give to someone considering this product?
Use it on an Enterprise level
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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