FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

Company Details

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
90%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

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0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

89

ECM Document Management

89

File Conversion

88

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

84

Metadata Management

83

Mobile

76

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of IT Administration

88

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Quality of Features

83

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

FileBound Reviews

Jarell S.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Excellent Platform

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

FileBound stands out with its strong focus on workflow automation and document capture. Its ability to automate routine tasks and manage document workflows efficiently is a key differentiator. The user-friendly interface for document management and integration with common business applications also sets it apart from many competitors.

What is your favorite aspect of this product?

FileBound has the ability to centralize document management, which streamlines processes and improves access to important information. The workflow automation features help reduce manual effort and speed up approvals, which is crucial for maintaining efficiency in our engineering projects.

What do you dislike most about this product?

The customization options are somewhat limited, which can be restrictive if we need to tailor the system to fit very specific engineering requirements.

What recommendations would you give to someone considering this product?

would recommend leveraging its workflow automation capabilities to their fullest extent to streamline repetitive tasks. For better integration with engineering-specific tools, I would suggest exploring any available APIs or considering custom integration solutions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Julie S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

FileBound: Where Workflows Take Flight.

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

As the Creatives Manager at The Social Shepherd, FileBound has become an indispensable tool for our daily operations. It is stable and offers exceptional document management and workflow capabilities.

What is your favorite aspect of this product?

FileBound's versatility truly makes it a platform rather than just a tool. We've successfully applied it to various workflows across our business, thanks to its dynamic and highly customizable workflow capabilities.

What do you dislike most about this product?

The way of scanning files is more trouble than needed. Its Ui needs to be improved.

What recommendations would you give to someone considering this product?

One of the key advantages we've experienced is the efficient search functionality. It enables us to quickly review relevant documents without the tedious task of sifting through paper files, significantly saving time and resources.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time
  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Excellent at workflow automation

Likeliness to Recommend

9 /10

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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