FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Sasha T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Streamlining Marketing Workflows

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

The concept of document automation in FileBound sets the performance of the program aside from the rest of programs. One of the key benefits is the opportunity to arrange the unique automated approval and review systems for marketing projects that do not cause bottlenecks and guarantee quality standards. This automation helps the officers to reduce their burden and the junior digital marketing managers to concentrate on strategic activities.

What is your favorite aspect of this product?

FileBound really stands out in terms of marketing document collection and management. A search facility is one of them where one can search for a certain file, data, or specifics within the shortest time possible. It also means that projects continue to progress as necessary, especially when some stakeholders have gone to other offices or are unavailable.

What do you dislike most about this product?

FileBound can be considered a system with document management strength but can improve on its reporting features. Customizing dashboards depending on the roles of the teams would also help the user interface.

What recommendations would you give to someone considering this product?

The integration of FileBound has been one of the most successful changes in the management of marketing projects. I have observed that virtually every process I have followed allows for most of the manual follow-ups and approvals to be done away with through automation. This is especially helpful where the system alerts the rest of the team of specific tasks that have been lined up for completion. Increased visibility of the document’s workflow through different levels of reviews has had a positive impact on managing the client’s expectations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jarell S.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Excellent Platform

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

FileBound stands out with its strong focus on workflow automation and document capture. Its ability to automate routine tasks and manage document workflows efficiently is a key differentiator. The user-friendly interface for document management and integration with common business applications also sets it apart from many competitors.

What is your favorite aspect of this product?

FileBound has the ability to centralize document management, which streamlines processes and improves access to important information. The workflow automation features help reduce manual effort and speed up approvals, which is crucial for maintaining efficiency in our engineering projects.

What do you dislike most about this product?

The customization options are somewhat limited, which can be restrictive if we need to tailor the system to fit very specific engineering requirements.

What recommendations would you give to someone considering this product?

would recommend leveraging its workflow automation capabilities to their fullest extent to streamline repetitive tasks. For better integration with engineering-specific tools, I would suggest exploring any available APIs or considering custom integration solutions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Julie S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

FileBound: Where Workflows Take Flight.

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

As the Creatives Manager at The Social Shepherd, FileBound has become an indispensable tool for our daily operations. It is stable and offers exceptional document management and workflow capabilities.

What is your favorite aspect of this product?

FileBound's versatility truly makes it a platform rather than just a tool. We've successfully applied it to various workflows across our business, thanks to its dynamic and highly customizable workflow capabilities.

What do you dislike most about this product?

The way of scanning files is more trouble than needed. Its Ui needs to be improved.

What recommendations would you give to someone considering this product?

One of the key advantages we've experienced is the efficient search functionality. It enables us to quickly review relevant documents without the tedious task of sifting through paper files, significantly saving time and resources.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

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