FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

9.0 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Fantastic! Workflow is infinitely customizable.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Helps Innovate

Joe C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Was easy to use

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Ease of use Good price point Ease of implementation Has everything in the package and not all kind of different modules

What is your favorite aspect of this product?

Ease of use, support and sales staff. Good partners

What do you dislike most about this product?

Need concurrent model for cloud that makes sense for clients

What recommendations would you give to someone considering this product?

Use it on an Enterprise level

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Tom T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to use and the people are great to work with!

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

The pricing model with Unlimited Users is a huge differentiator.

What is your favorite aspect of this product?

The licensing Model and ease of use. FileBound support is always spot on and friendly.

What do you dislike most about this product?

The capture is still up in the air but not a huge miss as our other capture product is used most of the time anyway.

What recommendations would you give to someone considering this product?

If you are looking for a cost effective and easy to use product with workflow capabilities, FileBound is highly recommended.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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