FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

9.0 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Rick M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great Product. We have used it 15 years.

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Ease of configuration and customization. Also, the entry level is reasonable. the product can grow both within an organization and within departments.

What is your favorite aspect of this product?

Usability. It is very easy to implement.

What do you dislike most about this product?

In today's world, it needs PCI compliance

What recommendations would you give to someone considering this product?

Considering all aspects of a document management product, FileBound is easy to implement and doesn't break the bank doing it.

Pros

  • Reliable
  • Enables Productivity
  • Generous Negotitation
  • Friendly Negotiation

Simone U.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

This software fuels improvements to your processes

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Licensing options are customer friendly. Interface is clean and intuitive.

What is your favorite aspect of this product?

Workflow Engine is extremely comprehensive and intuitive.

What do you dislike most about this product?

Reports are somewhat limited and can be made better.

What recommendations would you give to someone considering this product?

FileBound's low cost and ease of use will cause this software to expand across the enterprise organically.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Therese G.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

EASY TO USE

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

I HAVE NOT WORKED WITH ANYTHING ELSE . FIRST TIME WITH THIS KIND OF PRODUCT

What is your favorite aspect of this product?

I LIKE WE ARE ABLE TO KEEP ALL OUR INVOICES IN THERE TO SEARCH .

What do you dislike most about this product?

SHOULD BE ABLE TO TURN CERTAIN FUCTIONS OFF . NEEDS MORE UPDATES

What recommendations would you give to someone considering this product?

GOOD STORAGE FOR INVOICES , IF YOUR GOING THRU A PAPERLESS SYSTEM

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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