FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

Composite Score
9.0 /10
CX Score
9.3 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Vince T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Feature rich, Low TCO, Hi Productivity

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Ease of us, Value, Productivity, Flexibility

What is your favorite aspect of this product?

Pricing model

What do you dislike most about this product?

Volume limitations

What recommendations would you give to someone considering this product?

Include workflow in initial purchase

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Fantastic Features

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Michael R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Eliminated paper trail

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Filebound has a drag and drop configuration that helps automate complex tasks without the need for programming. It is easy to set up with little to no training required. I find it to be Intuitive navigation with a logical end-user experience that makes using the system simple. Seamless connections with our existing systems has helped eliminate data silos.

What is your favorite aspect of this product?

After the implementation of filebound, it has saved us time and money and we no longer have to look for paper. With Filebound it centralizes all our data and we know exactly where the files are and can access them from anywhere using any device. It has additionally relieved our staff from manual tasks at the same time removing the paper trail.

What do you dislike most about this product?

Sometimes it is slow when sending large file sizes.

What recommendations would you give to someone considering this product?

Filebound is a powerful document management system that helps your team collaborate and get work done quickly. The client support is amazing and responsive. It offer a friendly user experience and fast adoption.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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