FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

9.0 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Thomas D.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Eliminated the need for cabinet

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

Availability is something that is most appealing and unique in FileBound as I can access files from anywhere at any time with accurate results. It's the most user-friendly tool that can be used without any technical training.

What is your favorite aspect of this product?

Content is essential to every business process. FileBound is a great choice when we need to quickly add content management, electronic forms, and workflow to our business processes. As a systems integrator, I value the web-based architecture, which I can deploy on-premises or in the cloud and customize for each client. I like how simple it is to access important files and have them password-protected. I also like how easy it is to upload documents and create management and divisions depending on who is uploading the files.

What do you dislike most about this product?

I don't mind most of it, but there are a few things that irritate me, such as the fact that we can't move multiple scans around in a file. Once they've been uploaded, we can't move them; we can only delete them and re-scan them into the correct file.

What recommendations would you give to someone considering this product?

I've been using FileBound for a long time and have had a fantastic experience with it. We were able to store any amount of content with security so that unauthorized users couldn't access it, allowing us to focus more on the productivity of our organization.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Karundu B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy Content Management With FileBound

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

FileBound is cloud based and helps automate business processes. What makes it special is the ease of connectimg people with information.

What is your favorite aspect of this product?

Accession FileBound is easy as it's cloud based. It helps the business to go paperless. FileBound helps when it comes to business processes automation

What do you dislike most about this product?

Not an easy to us tool. New users needs training to get around the software

What recommendations would you give to someone considering this product?

For businesses content management and for those businesses that wish to go paperless, I recommend FileBound. It has all a business needs and more

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

ANDY C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2021

Great solution to ease the office paper load.

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

Ease of navigation and customization.

What is your favorite aspect of this product?

Global search and ease of document upload.

What do you dislike most about this product?

Slowness in the development of new features.

What recommendations would you give to someone considering this product?

Buy it from IMS Technology Group. They offer excellent support and training.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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