FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

9.0 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Stephanie M.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust documents management tool

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

The workflow capability of FileBound is dynamic, quick to implement, and highly customizable. It has a visual workflow designer that makes process maps simple to understand. Although it is simple to use and learn the platform.

What is your favorite aspect of this product?

We use FileBound as standalone data capture and retrieval system, the integration component is by far the most beneficial to our organization. It's great to have a program that stores all of our company's invoices, credit memos, and so on in one place without clogging up the servers on-site. I love its accessibility because we can get access to all of our content at any time.

What do you dislike most about this product?

The platform is continuously improving its features to make it a more powerful tool but we never faced any issues with it. It's a perfect tool that makes our work much easier while protecting our documents from threats.

What recommendations would you give to someone considering this product?

Looking for a less expensive option? Have trouble managing your content? Or if you have security concerns, give it a shot; you will undoubtedly solve all of your issues through a single platform. Furthermore, you can access all documents at any time and from any location.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

John F.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Strong workflow and forms capabilities

Likeliness to Recommend

9 /10

What differentiates FileBound from other similar products?

It's a one-of-a-kind tool that's so simple to use that anyone in our organization can use it effectively without any tedious training. It's simple to set up and use, and it doesn't take long to deploy. Furthermore, the tool's price is lower than that of other tools.

What is your favorite aspect of this product?

Every company needs to deal with content. FileBound is being used to capture and integrate document images with our case processing field-driven data management system. The most significant advantage is that end users can have all data and images for a given file in one location. Not only helpful in managing content but also protects it from all kinds of new and old threats.

What do you dislike most about this product?

FileBound is constantly improving through upgrades to ensure that the software features meet the needs of the clients but sometimes the program is blocked and it takes a while to work properly again, but this does not affect the program's integrity and only causes a minor delay in task execution.

What recommendations would you give to someone considering this product?

You can easily store a large number of documents in a single platform; the functionality is not limited to storage; you can easily print needed parts of documents from a variety of documents. It has all of the features that any organization requires to manage its content in the cloud.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Michael S.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Access files from anywhere at any time

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

We can quickly locate a file on your computer and have it uploaded. Although we can customize Filebound by creating our own folders, filing criteria, and searching for uploaded documents.

What is your favorite aspect of this product?

FileBound provides a huge amount of functionality for a low price. The most appealing aspect of FileBound, in my opinion, is its ability to be used by any department in an organization to solve a wide range of business problems. I like how easy it is to find and access important files. My clients can use the e-forms to transition from paper-based workflows that produce tedious labor to electronic workflows that generate nig data to improve performance.

What do you dislike most about this product?

1. FileBound takes a long time to set up at first. 2. When we have a complicated document approval process, it takes a lot of effort to get it to work the way we want it to. The last issue that we've found with FileBound is that it can be extremely slow at times when uploading new files and retrieving previously uploaded files.

What recommendations would you give to someone considering this product?

Everything you need for your business is right here. You can easily upload/download and customize your files in a matter of seconds with a high level of security. I believe that its capabilities enable all of its tools to make your life easier.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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