FileBound Logo Award Winner Product Badge
FileBound Logo Award Winner Product Badge
Upland Software, Inc.

FileBound

9.0 /10
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FileBound
9.0 /10

What is FileBound?

FileBound is a cloud-based application that automates the flow of enterprise work. Manage business processes from beginning to end, and reliably connect people and information wherever they are. FileBound helps you drive out paper-based processes to decrease costs and increase productivity, and supports compliance with internal and external mandates.

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Awards & Recognition

FileBound won the following awards in the Enterprise Content Management - Enterprise category

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FileBound Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FileBound.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FileBound?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Workflow Process Automation

91

Search

90

Access Permissions Management

88

ECM Document Management

88

File Conversion

87

Capture Channels

87

Collaboration

86

Ediscovery Audit Trail

84

File Approvals Esignatures

83

Metadata Management

83

Mobile

75

Vendor Capability Ratings

Average 84

Vendor Support

88

Ease of IT Administration

87

Business Value Created

87

Ease of Implementation

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Availability and Quality of Training

82

Quality of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

FileBound Reviews

Joanne G.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Customizable database easy to transition.

Likeliness to Recommend

8 /10

What differentiates FileBound from other similar products?

Not applicable.

What is your favorite aspect of this product?

Customizable to the organization's filing process.

What do you dislike most about this product?

Search functions could be improved.

What recommendations would you give to someone considering this product?

View a demo and get references.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matt R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2023

Great Product. Current customers love it!

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

When compared with some of the top Content Management Systems, FileBound doesn't force its customers to use any unneeded features. Straight forward, reasonable, and has fewer pricing options, which doesn't confuse the customer. Hopefully they keep it this way.

What is your favorite aspect of this product?

E-forms and Workflow capabilities.

What do you dislike most about this product?

Doesn't have Multifactor Authentication upon login yet, however I have high hopes it is in the works.

What recommendations would you give to someone considering this product?

I would certainly recommend FileBound to anyone looking for a solution to securely store, manage, and transform their hardcopy paper files to digital, while also saving more time completing everyday processes through a virtual standpoint. GBS Corp out of Youngstown, Ohio is a great reseller of FileBound that can also fulfill any document scanning needs your facility may have. Dial 800-860-4427 Ext 2314 or email Matt Reino at mattr@gbscorp.com to get started!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

LAN V.

  • Role: Finance
  • Industry: Energy
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use,helpful with invoice approval workflow

Likeliness to Recommend

10 /10

What differentiates FileBound from other similar products?

flexible only invoice approval

What is your favorite aspect of this product?

easy to search for invoice

What recommendations would you give to someone considering this product?

good software to use for review & approve supplier invoices

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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